What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
501 W LincolnwayCheyenne, WY 82001
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From Business: Do you have glass damage? For windshield repair and replacement in the Cheyenne area, turn to Safelite AutoGlass . Those in central Cheyenne or other areas can ac…
401 W LincolnwayCheyenne, WY 82001
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
been doing business here for years have been happy with them , i think there are new owners now it is a ripp off and they dont give a crap... 3 times the rate off other shops.
I bought a used 2012 Dodge 3500 Cummins from Carl on of the owners of this dealership. The trucks engine light came on 3 hours after I drove it off the lot... 1and a half weeks later @ 12 days after putting less than 500 miles on this truck the transmissions rendered useless because the clutches within the tranny are done... Put $15,000 down on this vehicle and after they figures out the diagnosis they refuse to repair the vehicle. Simply put they were gonna find a used tranny that was not certified nor trust worthy and I would have to pay for the tranny and to get it put in. DO NOT BUY FROM THESE PEOPLE THEY ARE SCAM ARTISTS AT THEIR FINEST.
Don't go, Highwaymen. If you want your vehicle fixed and don't care what they charge, fine then go. If you don't want to get fleeced, then avoid this shop like the plague. My son recently had the unfortunate experience of breaking down in Cheyenne at 3:00 in the morning while traveling from Idaho to Missouri and being towed to this shop, were they gave him an estimate of $1000.00 to replace a fuel pump in a Tahoe. They charged him $400 for a 213.00 fuel pump and $120 for diagnostic. It does not take $120 to diagnose, "No Fuel pressure and that there is power to the fuel pump, and no you cant hear the pump running". When I had my kid challenge them on this, after I looked up the fuel pump on O'Riely's Auto Parts, they said that did not have one of those, they used Napa, and that it was standard practice for them to Upcharge on parts. However 100% upcharge is not reasonable, nor is moral or ethical, and in fact is highway robbery.Their only saving grace, they did get him in 1st thing that morning and had him on the road late that afternoon, and when challenged on the cost, the did drop the prices from $1000 down to like, $929 or something. Short of this is, Big Al's Auto & Exhaust took advantage of a kid that was stranded in the middle of no where and he was stuck where the tow took. They are unethical, lacking in moral principle or character. No respectable business would operate in this manner.
I have been a customer for 15 years now, and I will never take my vehicles anywhere else due to the consistent care and service that they have provided me.
Don't do business with them they will rip you off like they did me.they sold me a rear end that was trash and then wanted to charge me a 25% restocking fee.
I have been a customer of Big Al's Auto & Exhaust for about 5 years. They have done everything for me, from replacing my entire engine to minor things like maintenance and tune ups. I would recommend Big Al's to anyone in need of a great auto repair shop!
Had a flat tire in the middle of night traveling from out of town. Showed up at their door first thing next morning. They had me in and out in no time and gave me a fair price and good service when they didn't have to.
I always have a great experience when I come to D and R for my vehicle problems. These guys always take great care of me and my whole family! Thank you for the great work!!
I will be a customer for life. I recently had Jones install a windshield in my truck. I got to Texas and noticed a leak. I called Mr Jones and told him, he told me take it somewhere and have it fixed and he would pay. Mr Jones was true to his word. True service and standing by your work is hard to find and Mr Jones nailed it. I will spread the word about this. Thanks
They do quality work at Big Al's Auto and always take care of me. Fit me into busy schedule and get car out in reasonable amount of time.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.