Terrible all around. They gave me absolutely no choice in when to get the appraisal done so I had to take a day off of work to babysit them. Customer service is atrocious. I had to call to request the appraisal I payed for only to be told they had a contract with the bank and couldn't release it to me. When I explained that I paid for it the woman on the phone had the gall to say "no you didn't, the bank did." Since this isn't true, they stole $400 from me. The appraisal itself cost me my opportunity to refinance my home because they falsely claimed it was two units and was not zoned for two units. Extremely unprofessional and not recommended.
Cheyenne, WY 82006