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Heritage Chevrolet Parts & Service

(9 Reviews)

12420 Jefferson Davis Hwy, Chester, VA 23831

(804) 748-6464

OPEN NOW
Today: 7:00 am - 6:00 pm
35
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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Business Description
Heritage Chevrolet is an automobile dealership that sells a variety of new and pre-owned convertibles, coupes, hatchbacks, sedans, trucks, vans and sport utility vehicles. Its Chevrolet models include the Aveo, Avalanche, Cobalt, Colorado, Equinox, HHR, Impala, Malibu, Tahoe, TrailBlazer, Suburban and Silverado. The dealership operates a service and parts department that offers appointment scheduling and parts order placement options. Its financial services include online credit applications, payment estimations, leasing programs and financing options through various certified lenders. Heritage Chevrolet also offers online manufacturer rebates and incentives on vehicle purchases. Its accessories list includes bed liners, chrome wheels, overhead DVD players and exhaust systems. Heritage Chevrolet is located in Chester, Va.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Services/Products
Heritage Chevrolet Service Benefits * Heritage Chevrolet is dedicated to customer satisfaction. By bringing your car to us, you are guaranteed Certified GM technicians, Genuine GM parts and Expert GM service. Warranties * If your car is still under warranty with GM, we will be able to access the warranty right away and begin working on your car. This could save you a lot of time, energy and frustration - not to mention money. Only a Certified GM dealer will do warranty work at minimal or no cost to you. Parts in Stock * We use Genuine GM parts and GM Performance parts, Engines and Transmissions. We keep all the most popular parts in stock needed for basic maintenance, plus most products and parts needed for typical repairs. This means we can often perform the work without having to order anything. And if we do order a part, it will be expedited by GM. We will get your car back to you sooner. Familiarity with Your Vehicle. We service all makes and model domestic and many Import models. * Our Certified GM technicians know what to expect under the hood of your car. Every make and model is different and you want service you can trust. We have the most up-to-date software and tools to keep your vehicle running smoothly. * We provide free shuttle service. Our technicians, service advisors and managers are all available to answer your questions. We promise to provide the best service experience in Central Virginia!
Brands
GM Parts/Performance Tires
Payment method
debit, check, paypal, cash, all major credit cards
Location
Close to I95, 288 and 295 on Rt 10  in Chester
Amenities
Two (2) Comfortable Customer Lounges with TV  WiFi, Customer Work area available and refreshments.  Also provide Courtesy Shuttle Service to Home or Work, as well as available Rental and Loaner (Warranty Eligible) transportation.  Short walk or Drop Off at local Shopping area with Major Brand Stores.
Categories
Automobile Parts & Supplies, New Car Dealers, Auto Repair & Service, Automobile Accessories, New Truck Dealers, Tire Dealers, Transmissions-Other, Truck Service & Repair
Other Information

Wheelchair Accessible: Yes

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Reviews

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Rex S.

05/29/2015

Overall

Want to be insulted and get screwed on your trade in go to Heritage. They act like they are doing you a favor when they low ball you on the trade in but expect you to pay a high price for their vehicle. Shady people.

beachy123

07/24/2011

Overall
The worst possible service dep...

The worst possible service department I have ever seen! Go for an oil change and the next day my car needed $800 work done. Next oil change - within a week another "problem" pops up at another $400. Hmmm.... maybe not back mechanics, but job security??

Steph inVA

01/13/2011

Provided by Citysearch - 
Overall
Courteous and helpful

Public relations terrific, courteous, and helpful. Will certainly recommend and will always return if needed.

hildegardeya

01/10/2011

Provided by Citysearch - 
Overall
Wonderful staff

Dear Mr. Burchell, I wanted to send a quick note of thanks for your help and the help of your staff when I purchased my Equinox last month. Every person I encountered at Heritage was kind, informative, helpful, and generous. You have a wonderful staff! I look forward to all of my future interactions with those at Heritage. I do hope that business only gets better in the future. Please extend my gratitude to your staff!

corrinao

12/10/2010

Provided by Citysearch - 
Overall
100% Honest

The dealers at Heritage Chevrolet were 100% honest and very helpful towards the purchase of my new car. I am very satisfied with business and would highly recommend them to friends and family.

GUestVA

11/29/2010

Provided by Citysearch - 
Overall
Extremely satisfied

My husband and I have been customers at Heritage for many years and have been extremely satisfied. The service department goes above and beyond to help customers. It is nice to have a place to take your vehicles to that you trust.

bettieshiloh

11/19/2010

Provided by Citysearch - 
Overall
Honest dealership

I have bought four cars from Heritage. You have performed service on all of them from oil changes, tires, etc. I have always felt that you have been honest with your recommendations.

VA GUEST

11/09/2010

Provided by Citysearch - 
Overall
Always a pleasure to deal with.

The service department is always a pleasure to deal with.

brigettegallik

10/28/2010

Provided by Citysearch - 
Overall
a pleasure to deal with

The service department is always a pleasure to deal with.

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