I have found the merchandise does turn over quickly and is usually in good shape. I have also found that if they like you they take certain items that they may not take from another person. On 3 occassions I have brought in clothes or housewares that they rejected however as I looked around the store I found the exact style clothing or similar housewares currently for sale in the store. Also I have been told everything must be perfect however they had a music box missing the key to wind it up - clothes with broken zippers - clothes with stains. I guess playing favorites is not just for work anymore.