I took my work truck to Twisted Diesel to get an oil change and to check the air pressure in the tires. I took my patrol rifle, work computer, portable radio, and gear bag out of the vehicle. (Point is… I have a LOT of equipment in this truck) On arrival, I showed the manager how to use the electronics cut-off button so they wouldn’t kill the battery; and told him to keep the truck locked up because it is full of my work equipment and there is just too much stuff to remove everything. He said he understood and would call me when it was done. I showed up hours later and didn’t see my truck on their lot. I talked to the manager and he said that they needed to test drive it in order to get the low tire pressure sensor to reset. I turned to look out the office window and saw that my truck was being parked in front of the repair shop and then I saw their employee exit my truck and start pulling chains and a chain hoist out the back of my truck. They had been using my marked police unit to haul their personal shop equipment. The managers actions told me that he knew what was going on, and was intentionally trying to distract me from seeing the equipment being unloaded from my truck bed. I showed him that the low pressure light was still on and asked why they were using my truck for their personal business. He said that the employee must have just stopped at the boss’s house during his test drive since it was located near where they normally test drive By-the-way, I checked the air pressure and the tires were still almost 20 psi low. As soon as I put the recommended psi in them, the low pressure light went out. Very shady behavior from a company I would never trust with my business again.
These guys do a top notch job. They were very punctual and did an outstanding job. They pay attention to even the fine details, which resulted in a professional, quality appearance. I didn't have any one large job, but a bunch of small jobs (gutters, a window replacement, a small patch of roof to fix). They made no promises they couldn't keep, and they did everything that was asked with no excuses or delays. I will definitely be a return customer, as their friendliness, honesty, and great quality of work speaks for itself. The best experience I have had yet with any contractor in the area, hands down.