What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
2207 Smith AveChesapeake, VA 23320
From Business: Let Maaco Collision Repair & Auto Painting, turn the car you drive back into the car you love. As America’s #1 bodyshop, Maaco Collision Repair & Auto Painting ar…
1020 Battlefield Blvd NChesapeake, VA 23320
From Business: Sherwin-Williams Paint Store of Chesapeake, VA has exceptional quality paint supplies, wallpaper, stains and sealer to bring your ideas to life. Painting Question…
An expert in home restoration and flips discusses the ins and outs of bathroom upgrades so you can learn what works for your budge…
When you're short on time, squeeze in cleaning tasks that will help minimize your effort, organize your home, and remove the filth…
My husband and I were beyond pleased with the quality of work, service, professionalism and friendliness of the staff. Money well spent and a great investment into our home.
Took my jeep to get 3600$ worth of paint work done after it got broken into while I was on deployment. This was supposed to take a week they called and gave me updates about every 3-4 days when it came time to pick up it kept getting delayed and ended up taking 2 weeks. I go to look over the jeep and there is wet sanding compound and mess everywhere all over the jeep. What happened to the days where people took pride in their work and actually cared what they put out???
Took my car in for front end damage repair. Car is not registered in VA and has no front plate mount. They installed a front plate mount that damaged the grill. Never needed one. Would not give an assistance after it was installed and damaged the grill.
I was referred here by Geico to have my rear bumper replaced after a small accident. I showed up about 20 minutes before my appointment time but they had no problem getting me in early. The receptionist at the front desk was very helpful and had a great attitude.The process of getting the estimate, leaving my car and getting into a rental took no more than about 15 minutes. Very quick and efficient.I received a phone call from Shawn within the next day to update me on the repair process and when it was estimated to be complete. The next call I got was like 3 days after I dropped my car off, telling me my car was ready.I unfortunately got stuck in a snowstorm in Tennessee and couldn't make it back by Friday but Shawn let me know that was okay and that I could pick up when I got back into town.Overall, this was a great experience from start to finish.
Previously had my 2011 Kia Forte fixed at Graham's auto body shop. My vehicle was only 3 months old at the time and they stated on the estimate that they would have all OEM parts on, and even charged the insurance company for OEM parts. Well, i was very displeased and took my car to Rick Hendrick Collision in Chesapeake, where they completely redid my entire Geico claim, no questions asked, no problem at all. They did AMAZING work from body to paint. My car looks brand new once again like it never was involved in a wreck to begin with. I would highly recommend this specific shop to all my friends or anyone i know who needs body work done.
My car was rear-ended a little over a year ago, and the service and quality of repair were so excellent, I will be returning this week - due to yet another careless driver ramming me at a traffic light. Marilyn K. 12/22/15
Maaco was told to replace front bumper, front side/door driver panels, replace light and horn. Maaco gave estimate of 17 hours to fix. Car left first thing on Friday morning. Called Tuesday afternoon. Jeff said they didn't work on Sat/Sun & needed 2 days. Rental car extended to Wed. Jeff said only needed to be painted, ready Thursday am. No phone calls made to them, turned in rental car & went over to Maaco Thursday afternoon almost closing. Brian stated wouldn't be ready until Friday afternoon. Stated calling me. No phone calls were received at home as claimed by Brian. How many "problems" can crop up when you can't paint 3 panels on a car? Why was there no entry of any phone call from Maaco, nor did they return the calls of my insurance company, as told?
good work,awsome craftmanship.honest reliable people...trust worthy
Awful customer service. My car took 2.5 weeks to get back when I was quoted 5 days. I received the car back and it was not completed. I was told to email the customer service rep I had been dealing with and still have not received a response after 3 emails. Very unprofessional and they didn't even buff my car out after painting.
This morning I went to get a round about estimate on my passenger mirror. I got hit yesterday while my car was parked.my passenger mirror got damaged.i called my insurance company and they told me that Rick Hendricks will be the one to do the job.Well, I went there this morning there with a happy mood and the secretary/clerk at the front desk gave me such attitudes. "Like oh we only do things around here by appointments with every questions that I asked.she wasn't courteous at all. Her other coworker was just quite starring.i was really taken back,being my first time there.I don't think I'll be doing any type of business with them with that horrible customer service.
Painting can be a significant undertaking, whether you're painting just one room or an entire home. While some people like to take on this project themselves, many choose to hire professionals to ensure the task is completed correctly.
Matte paint doesn't have a shiny quality when it dries, which many homeowners prefer for their interior walls. This is the most popular style of paint for homes. It covers up irregularities in the wall well but is also easily blemished.
Matte Enamel Paint
Matte enamel paint has all the positive qualities of matte paint but will last longer and isn't scuffed as easily.
Gloss paint will dry with a shine to it and is the second-most popular choice for interior wall paint. The shiny quality highlights imperfections in a surface, so people tend to stay away from it when painting wood.
Semi-gloss is also shiny but less so than gloss paint. It's more commonly used on trim than on walls.
Satin falls somewhere between gloss and matte in terms of shininess. It will highlight imperfections well, like gloss, but is easy to clean.
Eggshell is also between gloss and matte on the shininess scale, but it won't highlight imperfections quite as much as satin, semi-gloss, or gloss.
Exterior paints have similar choices for finishes as interior paints, but the pros and cons can be different for outdoor use.
Though gloss paint will make imperfections easily seen, it will also hold up to the elements the best. This paint is best suited for areas of a home or building that are frequently used, like door frames.
Semi-gloss paint is similarly long-lasting but isn't as shiny as gloss.
Satin paint is commonly used for siding but will display irregularities underneath if the siding isn't in good shape.
Flat paint is the best choice if painting over siding that has many dents, scrapes, or other imperfections.
If you're repainting a home that has been previously painted with oil-based paint, your best bet is to stick with this option. Water-based paint layered over old oil-based paint will peel easily.
Water-based paint, or latex paint, dries quickly and cleans up easily, making it the preferred paint for a home's exterior. It will also expand when warm and contract when cool, which means it will hold up in all types of weather.
When embarking on a project as big as painting your home, it's important to know ahead of time what kind of quality you can expect from the painters you hire. Don't settle for the first one you find or the cheapest option. Instead, do your homework to be sure that you hire a trustworthy professional who knows how to paint a house well.
The first thing you'll do when hiring a painter is request quotes from three or four in your area. If you reach out to too many, you'll wind up wasting time narrowing down your list; too few and you may not end up with the best quality or right price.
The typical price range for an interior paint job is between $400 and $4,120, with the average falling around $1,670, depending on the scope of the project and paint requests. It will typically cost around $380 to $790 to paint a typical 10-by-12 foot room.
The cost to paint a home's exterior is a little higher: between $730 and $5,600, with an average of $2,624. The typical home of between 500 and 1,500 square feet will generally cost between $1,000 and $3,000, but this will change depending on the number of stories and home location.
If a quote seems high, ask the contractor what is increasing the price point. Perhaps it's something that can be negotiated, or maybe this business is just overpricing their services. On the other hand, be skeptical of any price points that seem unfathomably low. There could be a reason their prices are below the industry norm - perhaps their quality standards are uncommonly low, too.
Once you have quotes, conduct an over-the-phone interview with your prospects. Some important questions to ask your painter include:
1. Do you have insurance?
It's never a good idea to hire a contractor whose business isn't properly insured. Ask both about comprehensive business liability insurance and workers' compensation, and don't be hesitant to ask for proof. If you are unsure of the validity of the insurance, you can also call the insurance company to double-check that it is an active policy.
2. Do you have a warranty?
Not offering a warranty is a red flag, and you may want to be cautious about hiring a company that doesn't provide one. If they have a warranty, ask how long it lasts, and what it covers. Additionally, you'll want to get the warranty in writing should you need to refer to it later.
3. Who, specifically, will be in my house, and can I trust them?
You always have a right to know who will be entering your home. If the person you are speaking with says he or she will not be personally supervising the project, ask who will be, what their role is, and how long they've been with the company.
Also, don't be afraid to ask if the painters are trustworthy people. Unfortunately, there are plenty of cases where a painter has stolen items from a home or caused damage to the house or injury to the homeowner. Subcontractors may not be as skilled as employees, and the contractor you're hiring may not have much experience working with them, making them more of a risk. Additionally, ask if the painters are employees or subcontractors, and what the screening or hiring process is like. If the company conducts background checks, that's a good sign.
4. What kind of training do your employees receive?
If the contractor makes a point to train new hires on safety techniques as well as quality standards on the job, you're probably in good hands.
5. What kind of paint will you use?
The quality of the paint will affect how good the walls look when the project is completed. If your contractor says they plan on using a paint you don't like, feel free to request an alternative.
6. How long have you been in business, and do you have references?
A well-established company will have more experience and likely more references for you to reach out to than a new company that's just getting off the ground. Be sure to ask for references so you can speak to former customers about their experience working with the painter. When speaking to these people, ask about:
7. How much wall prep is included in the price?
For a long-lasting paint job, a clean wall is crucial. Ask how they plan to clean your walls, if at all, before getting started. A high-quality company will thoroughly prepare a wall so that the paint will lay smoothly and last a long time.
8. Are you active in the community and are you involved in any trade organizations?
Community involvement shows the company:
Additionally, being active in trade organizations indicates it is likely up to date on the latest industry best practices and that the company is dedicated to its trade. Also, a Better Bureau Business membership demonstrates the company is stable, confident, and willing to let potential customers check them out before hiring them.
If the company you hire is involved in a trade organization, it shows they take pride in their work, and are dedicated to providing quality service. Some top trade organizations painters might be a part of include:
Painting and Decorating Contractors of America
PDCA connects painters and home decorators through local chapters and councils. The organization also provides webinars, educational videos, and podcasts so members can stay up to date on the latest best practices and news.
American Coatings Association
The ACA doesn't focus on best practices so much as it does on best products. The nonprofit is dedicated to research and development of high-quality paint products as well as sustainability issues.
Finishing Contractors Association
The FCA has members that are painters as well as professionals who focus on flooring, drywall, and other elements to home construction and renovation.
Better Business Bureau
The BBB isn't a painter-specific group but rather an organization that is dedicated to ensuring that consumers can access information about anyone they do business with. The BBB also rates companies based on a Standards of Trust scale, which goes from A+ to F. A company doesn't have to be a member to get a grade, and it's a good idea to check to see how your contractor is scored as well as its membership status.