I took this company's cabs twice today, two different cars/drivers. I needed a way to get to Hertz for my rental car and after being told by at least three other companies that they were too busy, would take an hour, or had no available cars, I tried Eagle. The lady on the phone spoke kinda softly/bluntly but it was quick and to the point. She said I could watch out for the cab immediately and I was skeptical, but within 7 minutes the car arrived. Very friendly lady driver, took a direct route to Hertz, paid visa, all was really well. Only complaint was the windows were all down and it was -really- windy but it was nice out so I can't blame her. After a fiasco at Hertz, I needed another cab home. Called them again, again the blunt lady, again the driver arrived in less than 10 minutes. Really nice guy, but he had a -really- thick accent and I don't hear so well so it was a little hard to understand him, but he drove well. Will definitely use them again if I need a taxi.
Mr. Gene was an excellent choice for me yesterday when I needed a ride to the hospital for a procedure. He was on time, courteous, and knowledgeable about the routes. He is super military friendly and even gave me a discount as a military member. He even went above and beyond to drive me to a local bakery to get something to eat so I wouldn't go home hungry after my surgery...at no extra charge too! He comes highly recommended.
Mr. Gene was extremely punctual, courteous, and honest. He helped keep my 2yo daughter calm in the car while her mother was stuck in the hospital recovering from surgery. He even cut a deal on the fare because his credit card app wasn't working correctly and we had to make a stop for an ATM. I will definitely use this service any time I need a ride in the area again and give my highest recommendation.
This services as EXCELLENT! My wife and I were stranded due to late flight. We did not know the area and son was not yet home. We needed a resturant somewhere close to son's house. He found the perfect place only a few blocks from son's house. Service was perfect. Very friendly and accomodating. Keeping his card and will use his service anytime I am in Chesapeake
My name is Susan Terry, Dereck drove me to Virginia bus station, greyhound, A Remarkable Person, nice to meet a True Blooded Indian, a Local Iron Worker and Inspiring Person. Also a pleasant ride. God Bless , look me up on face book, I told you My Brother is a Navy Veteran Also An Iron Worker Local 417 Newburg N.Y.. Susan Skwera Gallo Terry.
I waited 30 minutes and was late to work for the guy in the office to tell me it's the cabby's fault and still made me pay 18 bucks to get down the street. I thought it would've been efficient with the online ordering but that probably made it worse. It's just sad that I couldn't do my job because the service wasn't doing theirs.
We called another cab company and they told us they didn't have anyone because it was bar closing time. We called Eagle and he was there in the time estimated and even let us slide when we were a few bucks short. We will definitely use Eagle the first time every time.
Used this taxi service for the second time today. Easy making a reservation online. Got a text update regarding drivers whereabouts and expected pickup time etc. all was on time and efficient and worked out with zero issues.
Exactly on time. Took me the fastest way and made it a point to show me a way to avoid traffic when I go next time. Very friendly and courteous, and had a nice conversation to boot. Comfy seats.
The service was great. The timing was excellent. The driving was really good.