My wife and I purchased a new faucet and sink for our kitchen. I realized very quickly I lacked the expertise to mess about with the garbage disposal and such, and some online searching brought me to One Stop Plumbing and their stellar reviews.I requested a quote on Sunday afternoon, expecting a call no earlier than Monday morning. To my surprise, someone responded within a couple of hours, and I was able to get on the schedule for Tuesday morning! Twice the surprise.Frederick and Chris arrived on time Tuesday morning, introduced themselves to my wife and me, took a look at the sink, made a plan, and began to execute.I thought I'd done a pretty good job picking out a sink that would be (relatively) easy to install...but you know what they say about the best laid plans. Frederick and Chris most certainly encountered several difficulties during the installation, but they were incredibly professional and patient while set to the task. I was very impressed.After two hours, my wife and I were sitting at the table working (just in case my boss reads this), and I remarked about how, if it was me, I'd be cursing and swearing, throwing things, and probably broke something on purpose by now. She laughed and said we'd for sure be arguing about it! And she's right, it would not have made for happy times in our marriage.After about three hours Frederick and Chris had completed the work, got everything cleaned up and reviewed the work order and pricing with me. I feel like their labor rates are quite competitive, and the work is First Class, for sure!Plus, without a doubt, it was way cheaper than divorce court!Thanks for all your help and amazing professionalism, guys! Keep it up!!
After having issues with another plumber dragging their feet, I decided to take matters into my own hands and request a quote from another company regarding a leaking pipe. I chose to call One Stop Plumbing because of their excellent reviews on Yellow Pages, and after recieving their services, I completely understand the endless great reviews. I called and spoke with Nevie, and within the hour, Frederick knocked on my door to assess the damage. Not only did he assess the damaged pipe, he fixed it right then and there, also taking the time to fix a running toilet upstairs. Frederick was nothing but kind and sweet, taking special care to be neat and clean- he even wiped down my bathroom floor for me. When it came time to pay, I was very pleasantly surprised with the price. I want to highly exaggerate my satisfaction with this company. Never have I had such an all around great experience with any company like I have with this one. I believe the secret to a successful company is the customer service and quality of work that One Stop Plumbing demonstrates. Kudos to One Stop and their wonderful, wonderful business! I will ALWAYS go to them for any future plumbing needs!
Before turning over my rental to a new tenant, I needed to do maintenance on the plumbing in my house. I was referred to One Stop Plumbing by my co-worker, who swears by them every time she needs a plumber. I called on a Thursday to schedule an appointment for Saturday, and they were extremely flexible with available times. When I drove to the rental on Saturday morning, the tech was actually waiting on me! After about an hour and a half, the plumber had repaired the flipper and fill valve on 3 toilets, as well as replaced the fixtures in the kitchen! He was professional, courteous, efficient, and very straightforward about what he needed to do for repairing everything. I was highly content with One Stop Plumbing's service and affordable price, and I will definitely be using them again (as well as referring them to others)!
I usually don't wite reviews for companies of no kind. But I felt that this needed to be seen. Last night my bathroom sprung a leak of some kind and I was frantic. A friend told me about One Stop Plumbing who had done work for her in the past. I called them immediately. They explain that I should turn of my water and they would be there first thing in the morning. I did what I was told and before I was out of bed. They were ringing my bell. Fred went right to work. There was a crack in the pipe. He did what he do and fixed the problem before I was dressed and ready for work. Thank you so much One Stop for all you do. Will definitely recommend them to my friends and associates. Good job!!!!!!
total protect home warranty is worth every penny.I called price right on friday march the 3rd and a tech came out on saturday the 5th per tech the intire faucet needed replacing he told me he wood order the new faucet and to allow 7-10 days for the parts to be mailed direct to me,when parts come in to give price right a call,will the new faucet came in on march the 8th only 3 working days.I called price right and the lady i spoke to was very nice and set a service call for the very next day,tech showed up on time and completed the job in 30 min.I'm very please with the service and will recommend total protect and price right to all my friends.Thanks for the great service.
I have not had any work done by this company yet however my experience with them so far has been great. The receptionist in the office has been very friendly and helpful. I requested that information be emailed to me and it was done that day. I called back again because I didn’t understand the process of replacing my water heater through a manufacturing company. The tech, Larry called me back with in the hour and explained it to me in a way that made sense (unfortunately my home warranty company could not do so and was extremely rude...but that’s another review). I can’t speak on workmanship yet but as for customer services they have been wonderful.
The hose at the top of our water heater supplying hot water had a hole in it that sprayed water all over like a fine spray. We called our home warranty company (wouldn't be without a warranty). The warranty company put One Stop on the line and set up a same day appointment. Fred showed up in the afternoon and we were back in business in no time. While waiting for repairs we shut off water to the water heater and opened our faucets to minimize leaking from the hose itself. Fred was courteous and quick. If only we could pick our plumber and not the warranty company we would choose One Stop.
I do not usually write reviews but this company, as well as Nevie himself, is the exception. I called around pricing other companies, and always received the same answer (I will schedule you for an appointment, and we will be out between 12-4 PM. When I called One stop, and explained my issue, and what I needed done to Nevie, he gave me a price quote and came pretty soon. Within two hours my water heater was replaced, and the job was done. Very well priced, and very professional, and personable. I would recommend this company to anyone looking for first class work.
Honest Work at an Honest Price.I have used One Stop Plumbing 2 times now and I will always use them in the future. Both times I called to have work done, they came out either the same day or the next morning and were able to do the work within a couple of days at the latest. One of the times I called was on the weekend and they came out to diagnose the problem the same day. One Stop Plumbing's prices are very affordable too. I couldn't be more happy with the One Stop Plumbing and highly recommend them to anybody with plumbing needs.
Fantastic Job!!!!!I called One Stop plumbing to fix the leak under my kitchen sink, and Nevie came out the same day and replaced the all the pipes and unclogged the drain. I was very impressed with his professionalism and the work he did. On top of all that, the price was just right! I went with One Stop Plumbing based on the great reviews on this site, and I must say I did not regret it! Thanks Nevie, I will be calling you for ALL our plumbing needs! By far this has been the best plumbing company I've ever dealt with. !
If you own a house or commercial building, you're bound to need a plumber at some point. Here's a list of the different kinds of plumbing services you might need assistance with:
You might only think of needing a plumber when the pipes in your house burst. However, a plumbing contractor also installs all of those pipes, whether they're made of PVC or copper, in your building. Professional plumbing services also lay pipe in place for wastewater, rainwater runoff and even air conditioning systems.
Not only do they install pipes, plumbers set up sewer lines and vents as well as gutters, down pipes and storage tanks for residential and commercial facilities.
Just like getting a regular oil change for your car or truck, your home's pipes and water system also need regular maintenance and check-ups to ensure they're running right. This is why plumbers also offer upkeep services to test your entire plumbing system on a monthly or biannual basis to catch any issues with your pipes before they become an emergency.
This type of work spans from moving a water line or cleaning a sewer line to installing an ice maker or even a hot tub.
Most likely, you'll need a plumber in case of an emergency repair. Services can run the gamut from repairing a clogged toilet and leaking faucets to replacing whole water heating systems. Some jobs can take just a few hours while others might require a day or two of work if the repairs are extensive, such as replacing a hot water heater.
Other tough jobs could require your plumbing contractor to put his or her carpentry skills to work by sawing through walls to get to your pipes.
You can also hire a plumber to get the cost-saving advice you need. If you're interested in buying a new home or property, it's smart to hire a contractor or a plumbing service to not only tell you if the building's foundation is sound, but also if the pipes are in good working order. You wouldn't want to purchase a new house and repair the damage someone else did to the property. This is why many plumbers also offer consultancy work to check a facility's water and gas systems and advise home and building owners on best practices they can perform to minimize damage to their pipes.
What to Ask a Plumber
Having plumbing work done, whether it's for your home or business, can be incredibly expensive. That's why it's vital for you to ask a plumbing service the right kind of questions before you hire them. You want to do as much due diligence on your part as possible to get a professional who will not only do quality work but also charge you a fair price for it.
It's best to hire a plumber to do a simple, everyday maintenance task for you first so you can judge his or her work. If you're happy with it, save their contact information so you'll have them on hand in case you need an emergency repair. This can spare you the extra worry and anxiety of having to track down a plumber if you have a broken pipe. Additionally, it can save you from being overcharged.
However, what should you ask a plumbing service if you've never even hired one before? Here are a few questions that can help you identify the professional from the amateur:
Are you licensed and registered?
Some states do not require plumbers to be licensed, but for the safety of your house, the people living under your roof and for your pocketbook, you'll want a licensed plumber to do the needed work.
A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.
Check your state's laws beforehand, as hiring an unlicensed plumber could be illegal where you live.
Not only do plumber apprentices have to complete their training and education to receive their licenses, they also are required to pass a criminal background check and carry liability insurance. Hiring just anybody can make you vulnerable to fraud since unlicensed plumbers might not know what they're doing or could pretend to fix something and end up charging you for the incomplete work.
Are you insured and bonded?
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building. Remember, not all plumbers are the same and not all of them carry the necessary insurance and bonds to protect themselves and your home from damage or shoddy work.
How many years have you been in business?
Not only do you want a licensed and trustworthy professional, you'll want one who's been in business for a few years. More experience also means the plumber will have a prior work history you can check. A more inexperienced plumber might not have many customer reviews or examples of his or her work to show you.
What, if any, professional associations do you belong to?
It can never hurt to ask plumbers if they're part of a professional association, whether it's a state or national group. Being a part of a professional organization provides an extra guarantee that the person you hire is licensed and offers you a warranty for their labor.
May I have a list of references?
While it's advisable to ask friends, family and neighbors if they can recommend a good plumber, they might not have anyone you can call. With that said, it's best to ask a plumbing service for a list of references that you can contact to get a good picture of the kind of work their business does and if it's quality or not.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
- Were you pleased with the work done?
- Was the project completed on time?
- Did the plumber give you a written warranty and guarantee his or her work?
- Were there any unexpected costs that arose?
- Would you hire this plumber again? If not, why?
Do you offer a written warranty for your work?
Whenever you make a large purchase, you always request a receipt, right? Well, you will want a written warranty for any work or repairs done to the plumbing in your house. You want someone that's doing major maintenance or repair work on your house or commercial building to stand by his or her labor. Before you hire a plumber, ask him or her if they offer written warranties.
Will I need a permit for this work?
If a plumber needs to do major repairs to your house, the work could call for a permit. You'll want this since a permit provides added assurance that the work is done correctly. Having this added measure in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you ever plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will also want to check any large work you did to make sure it was done properly.
Avoiding a Scam
To keep yourself safe from fraud or a possible scam, always remember to ask plumbers for their license along with a written warranty for their labor. Besides this, further safeguard yourself by checking their references and ensure they or their company is insured and bonded to do their work.
How to Get the Most From Your Pipes
While it's smart to get maintenance work done on your pipes every once in a while, there are a number of prevention tips that will not only prolong the life of your pipes but also help you save on your water bill. Here are a few you should keep in mind:
Be mindful of how much water you use in your bathroom, kitchen and even outdoors when watering your lawn. Make sure your toilet handle works properly and doesn't stick. You don't want it continuously flushing. Replace your old shower heads with more efficient low-flow options that can cut down on the gallons of water you use each morning.
Simple things such as turning off the sink while you brush your teeth or only running your dishwasher or clothes washer when you have a full load to clean can make more efficient use of water.
You won't always need to call a plumber to help you fix a nasty clog if you treat your pipes right. Don't use your toilet or kitchen sink like a trash can by stuffing hard to flush material down the drain or pouring fats and oils down the pipe. Throw coffee grounds and eggshells in the garage instead of in your sink. Also, only use your toilet to flush human waste and toilet paper, because any other materials could clog your commode.
Frozen pipes are hazardous and can cause massive amounts of damage to your home. To prevent your pipes from freezing during the winter, run your faucets at a trickle and keep your house's heater at 55 degrees Fahrenheit or above to keep the water flowing.
Common Plumbing Problems
Plumbing problems come in all shapes and sizes. The following are some of the most common, as well as how to fix them:
If you turn on your bathroom or kitchen sink in the morning to find brown or rust-colored water coming out of your faucet, don't panic. The discoloration is most likely due to old iron pipes or recent use of a hydrant or water main that disturbed the usual flow of water. Keep your water running for a minute or so and it should run clear after a while.
Leaky and Dripping Faucets
Having a leaking or dripping faucet can run up your water bill. To fix it, first shut off the water under the sink then remove any decorative parts of the faucet and replace the washer and O-ring before reassembling everything.
Your water heater could be the cause of a lot of issues around your home, from a lack of hot water to foul smells and popping sounds. Hire a professional plumber to take care of the more complex jobs that a heater can require. However, if you're having hot water issues, you can simply examine the thermostat and adjust it accordingly.
If you hear odd sounds coming from your water heater, it could be due to sediment building up. To get rid of this, make sure you clean out the heater every few months. However, if you hear a boiling noise, it could mean the heater is overheating and you should call a plumbing professional as soon as possible.
Drain and Toilet Clogs
Before calling a plumber, try to unclog your drains and toilets yourself by using a plunger. Make sure you use a standard bell-shaped plunger for your sink and shower drains and a plunger with a flanged end for your toilets. If neither type can loosen the pipe blockage, put a plumber's snake to use. Ratchet the snake down the pipe to eliminate any clogs.