1409 Kempsville Rd, Chesapeake, VA 23320
By Appointment Only: Yes
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I will never know... These guys may be the best in the business, but I will never know because they force you to pay for a $3500 package up front. I offered to pay per session, since I did not feel comfortable paying for something that I haven't even experienced yet, but they refused. They would not treat me unless I plopped a minimum 1/3 payment down. Do I have "Idiot" written on my forehead? No thank you. Going elsewhere that feels less scammy.
Both my wife and I love Planet Chiropractic. The entire staff is very friendly and professional. Dr. Chad and Dr. Tugsan both take the time to listen to any concerns one may have and do their best to help fix the issue. I recommend this office to anyone I come in contact with that has chiropractic needs.
Rude Office Staff
Dr. Chad was nice; however the office staff here is incredibly rude and unprofessional. After a consultation visit and approximately 10 adjustments over the course of a month I will be going somewhere else. Scheduling appointments at an office that is closed from 10:45-2:30 everyday, as well as being closed Tuesday morning (until 2:30) and closed all day Thursday is ridiculous!! The front desk staff is unpleasant both in person and on the phone, the office manager only works part time 3 days a week and has lots of excuses for the staff's attitude. If anyone at my job acted this way with customers they would be fired.
I suffered for two years with chronic chest pain, shortness of breath and dysphagia. I would also experience occasional back spasms that would leave me immobile for hours at a time. I went through twenty-seven different tests all coming back negative and giving me no relief. Dr. Chad did what a cardiologist, gasroenterologist, ENT, allergist, and pulmonologist could not ; he found what was causing my debilitating illness. Dr. Chad goes beyond the call of duty to ensure his patients are on the road to good health. I can't say enough good things about him.
They offered "free" consultation for which I had to take time off work in order to be able to attend (all appt were filled) so "free" has left the equation. After taking time off of work and traveling an hour to the office, I was told that my appointment was not in the book and was turned away. The office manager did not even offer to reschedule or offer any assistance besides an offhanded "sorry" then asked what I wanted her to do. Customer service stinks here. The doctor called me back and simply put told me he had bent over backward by offering the "free" consult and I should not be put off by my lost time and salary since there was no fee. Never again...beware of "free" offers.