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(757) 495-0606CallVisit WebsiteVisit WebsiteMap & DirectionsDirections516 Innovation DrChesapeake, VA 23320Write a ReviewWrite Review

Accepted Insurance

  • Aetna
  • Anthem Blue Cross Blue Shield (BCBS)
  • Anthem Blue Cross Blue Shield (BCBS) of Colorado
  • Anthem Blue Cross Blue Shield (BCBS) of Connecticut
  • Anthem Blue Cross of California
  • Assurant Health
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Specialties

Primary: Family Doctor

Sub-Specialty: General

Additional Specialties: Family Practice

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Extra Phones

Fax: (757) 842-6605

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insurance
AKA

Paulsen Michelle

Paulsen, Michelle O, MD

DR Michelle Paulsen

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SD
S D.
Edited: 08/01/2016
Overall

I've been seeing Dr. Paulsen for a few years and it seems that she is more concerned about setting up as many individual appointments as possible and/or pushing off evaluating existing conditions to other appointments. This is so the business can charge you yet another copay and bill your insurance as many times as possible.

I have been extremely patient and understanding but I feel like enough is enough. I have been given the run around about why I have to wait until another appointment to address/deal with certain conditions. Almost every single appointment that I have been to has been rushed. Dr. Paulsen seems to be more interested in getting onto the next patient rather than focusing on the patient she has now. Most of my appointments are over within 10 mins....I mean I spend four times that amount of time waiting in main office and waiting in the exam rooms. It's unbelievable. I am in no way wishing for her to spend a ridiculous amount of time with me, and I completely understand that she has other patients, but I am a patient too. A patient that took time off of work and set up and appointment to be seen....not merely rushed out.

On top of being "rushed out" of appointments, I have either been insulted by Dr. Paulsen for not "manning" up when it came to surgical procedures or having her not believe me about a condition I did not have. It took her almost a year and several appointments to finally agree with what I had been trying to explain to her the entire time. Time that I feel was wasted and unnecessary appointments scheduled but obviously not in her eyes, because those were visits that she was able to bill to my insurance and I paid copays for.

The bottom line is that I understand doctors are busy and have tons of patients to see, but it doesn't do anyone any good if you can't properly focus on the one patient you have in the room at that one time. When a doctor's focus is "the next patient" or when a doctor doesn't care to really listen to their patient or insults them.....then no one wins. Patients will not get the proper care and will leave and that will be one less insurance policy that can be billed for a visit. I've learned my lesson and now I will be another patient that will no longer be seeing Dr. Paulsen.

Details

Phone: (757) 495-0606

Address: 516 Innovation Dr, Chesapeake, VA 23320

Website: http://tidewaterfamilymedicalcare.com

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