Super sloppy job and they rushed. This wasn't my first experience. After I told them i wasnt happy the manager wouldn't give me my money back! He told me there was nothing wrong and kept coming up with excuses for why they looked so bad! The customer service is horrible. My sister got a full set and every last nail broke of from doing regular everyday activities. If your in the area check out GLAMOUR GIRLS NAIL SPA. They do a great job and take their time
From Business: Nails By Jackie is Chesapeake's premier nail salon offering professional nail care for women and men. With over 15 years of experience, Nails By Jackie offers a w…
Horrible service!!! They take you in and have you sitting in pedi chair waiting forever. They are all about making the dollar. Poor customer service!!!
1.0 star ratingI tried to give them zero stars but it wouldn't let me. My best friend's mother is a regular here and she referred us to the shop. The woman who did my nails was rushing, made my cuticle bleed and made 3 nails crooked. I asked her several times to take them off but she reassured me she would fixed them towards the end. Once I notice nothing was changing, I kindly asked her to remove them. This woman made a huge scene and tried to kick me out ( while the manager watch). I calmly watch this woman make a fool of her self and left quietly. Never been so disrespected in my life!! Worst experience nail salon ever !!!
I followed Uyen (Gwen) from Wal-Mart. I met Tony, Gina, and Mary through Uyen (Gwen). Although I started years ago with Uyen (Gwen), I have received Manicure and Pedicure services from all staff members. Yes even Tony once, did a manicure for me. I would recommend any of them for a nail spa positive experience and have no preference when I call in as I am happy to see all of them and know I'm about to leave there looking and feeling better.
Worse salon ever, owner wanting a person to cone back for a redo (WTF) ! Worse mani-pedi ever !Contacted the owner to refund money, she wanted the subject to come back and have someone else redo instead of refunding money!
I had relocated to Virginia from another state, where my nail tech did my nails for over 12 years. I went to Number 1 Q nails and been with them every since!!! The staff are so friendly! The atmosphere is very inviting. I have recommended this place to lots of my coworkers, who are now regular customers. Allen & Lucy are very hardworking ppl. I have grown to love them as family! There prices are very affordable. They give every customer that SAME treatment! I have been a customer of Number 1 Q nails for almost 2 years now!!! If you are looking for a professional atmosphere, affordable prices and great customer service...then GO HERE!!
Grace did a fabulous job on my Signature Pedicure. Nice new shop, workers are very friendly. Will definitely be returning.
Been here several times and everytime the customer service and actual work gets worse! Used to love this place because everyone was so friendly and the prices were affordable. Last time I went there will be the last time I go there. They were rude and my nails look awful! Do not recommend this place to anyone.
I went to have a full set of acrylic nails french tip at 6:30 pm and closing time was 7:00. The women who did my nails did a horrible job. I was not informed that the nails would be white 1/2 way down my nail, i asked for french "tip". When i complained she simply told me that in a few weeks it would look better when the nail grows out. Then that evening i came home and noticed my nail was pitched upwards not out. Looks like the nail is detaching from my finger. So I decided to go back in the morning and express how my nails look like S*** and what was wrong to the manager / owner. He proceeded to stand up and start screaming at me saying i should have told her during getting my nails done which I did. He then said he didn't do them so it was not his fault. He was so mean I left crying. I will make sure to let everyone know not to do business with them because if you are an unsatisfied costumer its your own fault and you get yelled at by the manager / owner.
Friendly place to be and good atmosphere. Spa pedicure is amazing with the hot stone foot massage. It's really amazing after get it done.