Do not purchase from southern auto. They use smoke and mirrors illusions to make you feel like you're getting a great deal and they give you their word that things will get done but they do not follow through. I spent 3 weeks after purchasing a vehicle just trying to get them to take care of all they said they would do. I called 2 managers and the vice president of the dealership and left messages that were never returned. I would never recommend this for anyone.
Wayne and his crew rebuilt the transmission on my 1990 Ford F250. The work was done quickly and for the estimate I received...no hidden extras! Th…
2714 W Mercury BlvdHampton, VA 23666
From Business: Protect your home and family with top-quality burglar and fire alarm systems from Digital Security. Specializing in Burg, CCTV camera systems and access control s…
They installed a new radio with bluetooth integration hands free calling. The installation was perfect! I had an older car with no bluetooth and now…
Needed a simple repair that I simply didn't have the tools for: driveline center support bearing.Chevy dealer quoted $1000 for a bearing and three u…
2001 S Military HwyChesapeake, VA 23320
From Business: NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts dis…
do not do not do not buy a vehicle from any of the southern locations. they don't stand by their word. i bought a fiat. after 4 years of having problem after problem they told me i purchased the dud of that year. i asked if they would do right by me if i were to purchase another vehicle from them. hoping they would i was proven they wouldn't. once the paperwork was signed i didn't matter any more. i thought maybe if i went to another dealership it would be different. it was actually worse. they don't stand behind what they sell and once you've signed the paperwork they don't care about you anymore. biggest mistake buying another vehicle from them. do you research before you buy from southern hospitality auto group. i don't want you to end up like me.
Got rear ended on the Navy base. After calling multiple towing companies, I found these guys. I talked to Angel and he hooked me up. Thanks for making a bad day better!
After dealing with A&W towing for 6 hours waiting on them to come and get me in the 100 degree weather. I called 7 city towing. He showed up faster than he said. He was super nice and friendly. Towed my car to the dealership for me no problems. I will only use him from now on.
My car died today and I needed a tow. Royces responded through AAA within 30 mins and got my car towed safely and quickly. Driver was friendly. Excellent service and would recommend them. They did a great job for me.
GO ELSEWHERE!!!First - their ADVERTISED - Certified vehicles have an additional 1200.00 fee for you to have the certification. The clincher is the car has ALREADY been put through their "100 point inspection". So this boils down to one big JUNK FEE. They tell you the fee is for this inspection process...but, if you get the certification or NOT the "inspection" has already been done. Seems like a waste of time...or a SCAM.They also tried to rip me off by not allowing me their other advertised special of "no more taxes". Said, the Internet price was SO good that they couldn't give me that deal....when NO WHERE was Internet prices excluded from their advertising.Then they could only find ONE key to my car. An additional key would have cost 300 DOLLARS!!! They "couldn't find my other key". At this point I put the brakes on and said no second key - no purchase. THEY FOUND IT WITHIN 3 MINS!!! (Interesting at the least).Then came the financing....after 3 hrs of being there for a car I picked out on line!!! I guess they keep you there that long to tire you out so they can take this next step....They added life insurance, employment insurance, and a VIN number etching fee to the tune of 1,800.00 additional !!! It is buried in the paperwork so it goes fairly unnoticed. They know they are scamming people as they have a form READY TO GO deducting these items from the bottom line of the price of your vehicle.....but, the clincher is your monthly payment is set in stone and is higher as a result of these fees. Dealing with this den of thieves really took away from my car buying experience.