Tri- Care Transportation is Definitely the worst medical transportation company I have ever used and I've been given multiple different ones over the last 3 years since I've become disabled n wheelchair bound. Tri care has left me in cold with wind chills below zero for over 2 hours and 30 mins, they left me in excessive heat for over 3 hours where I was burnt bad. And Every time I use them the service is terrible. Other company's provide the same trip in less than one hour and once in a while some have taken up to 90 mins but with Tri care the same 4 mile trip routinely takes 4- 5 1/2 hours. Sometimes up to 7 hours max. No reason for this except they intentionally overbook and don't care about the service only the profit. If you look at reviews on Tricare on Facebook beware since 5 out of 8 of the good reviews were from the owner and his friends or employees. All real customers had 1 star ratings and similar disappointment in their service. If you want timely service USE ANOTHER PROVIDER, YOU MUST COMPLAIN PROPERLY to get A DIFFERANT TRANSPORTATION PROVIDER. ANY PROVIDER IS BETTER THAN TRICARE. EN ROUTE HAS BEEN THE BEST IVE FOUND, AMSTAR IS GOOD AND QUIK TRANSPORT IS OUIK. THE BEST IS EN- ROUTE THOU, HANDS DOWN.