The experience itself was good. The ladies working were very friendly and gave detailed instructions which were followed. They said not wash for 12 hours. Most of the tan was good but there were spots that looked dirty and spots and creases that were still pale. Hands and feet are so stained and gross looking and have not improved after multiple washings. Then when I called to talk with them about the issues, the lady who answered said the technician we'd used was busy and acted incredulous and clueless as to how we were having these issues. She gave me a phone number to send pictures to (which I did, with no response) and was otherwise completely unhelpful. I have tried self tanners and booth sprayers in the past and from my experience both are not only a lot less expensive, but better. We went to a technician because we were hoping for more attention to detail and knowledgable application. I seriously think the teenagers at chain tan companies know more about spray tans than the women who work here, because at least they tell you to put a protective barrier on your hands and feet. It was a very frustrating experience, but I am glad we tried it ahead of time and not for a prom or wedding.
Honestly, I would love to tan here because the beds are nice, but the customer service TURNED ME AWAY. With the exception of one girl working during the free tan week, every worker has had an attitude. They act like I'm wasting their time. I have went in twice now to sign up and did not end up signing up because of this. I'd rather pay more than deal with the attitudes every time.
I will be back soon! Thank you guys for all of the helpful information. It feels good to know I can look tan and do it safely.
GOING OUT BUSINESS.....After looking at their antiquated beds and the salon condition, I went down the road and got new beds for a cheaper price. Also, I will not sink my money into a business that is going to be sold or close down if it doesnt sell. Both of their locations are for sale again. Check out the listing onan BizBuySell.com
An awesome tanning experience. The salon is really neat and clean, the staff is great and they have some awesome lotions to help your tan really glow like none other.