This place is an utter failure in customer service. I have used this place four times to pay my phone bill, and there is a problem every single time I go in there. He can't take change, he can't certain denominations, he's having computer problems, it's something new every time.Today, I went in there and stood right in front of him for over 30 minutes, using up my entire lunch break. He never acknowledged I was there, never offered to help or give me any assistance. Instead, he was content to fiddle with someone's phone while yakking with the other people standing around about politics! He never said a single word to me!The big guy with glasses and dark hair is a completely incompetent customer service person, and I am NEVER going back. I'd rather drive all the way out to Hamilton Place than have to deal with him even once more. He has lost my business forever.
140 Northgate Mall DrChattanooga, TN 37415
From Business: Cell Surgeon, in Chattanooga, TN, is the area's leading cellphone repair store serving Hamilton county and surrounding areas since 2013. We specialize in cellphon…