All I can say is that the staff at the store were wonderful and our sales woman was extremely pleasant.However, once the furniture was delivered the delivery man puts you on speaker phone with the corporate office to inspect the furniture to say whether it's acceptable. Well of course it is. You just got delivered a brand new living room set - who has the time in five minutes to fully inspect it.Within one week of delivery, my husband noticed that the reclining loveseat was damaged in three separate spots and attempts were made to fix the leather. I don't know was I in anyway shopping as a used furniture store when I paid over $4,000.00 for a reclining sofa and loveseat??? Rhetorical question. No I was not. The fact that Ashley HomeStore let the couch leave their site in this manner is just deploring. They can make every attempt to make this situation right, however in my eyes that are without doubt a store I will never shop again at or recommend just due to the fact that they delivered a damaged couch and attempted to pass it off as brand new.Seriously disappointed in Chattanooga.
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The mattresses are no good i bought a mattress set when i took the plastic off the bedding the bottom of the box spring were all torn and raggedy and when ever i sat on the bed no matter where it made a very crunchy sound so i called about it he bought me another box spring now this one are worn out and it's supposed to be a pillow top don't know where he's purchasing his bedding from but they're no good will not ever purchase anything from them AGAIN
Wonderful!! We bought serta Cherrywood memory foam mattress with cooling gel and it is the best decision we've made!
To say that my Murmaid Mattress (iCool, Euro Top) is the best mattress I've ever had would be an understatement. I was looking for a TempurPedic which is probably best in its class, but I couldn't wrap my mind around the price. For the value, the Mermaid Mattress is incredible and didn't break the bank. I even added an adjustable base and can't remember what life was like before it. I highly recommend Mermaid as a store and as a brand.
MurMaid was recommended to me and I am SO GLAD I bought my new bed and adjustable base with them! Not only is their iCool mattress better than the Temperpedic ones I tried, their sales staff was very helpful in helping me get everything I needed. They even sent me to their outlet store to see if they could get me a better deal what I was looking to purchase. And when my mattress was delivered, they set it up quickly and cleaned everything else up before they went. Will be telling all my friends about them!
I was very pleased with the quality and price at Ashley Furniture in Chattanooga. The sales staff is easy to work with and does not pressure the buyer. Cindy seemed to understand what we were looking for and didn't try to steer us in another direction. Very professional. The delivery crew was great in bringing in the furniture and getting it set up where we needed it. I have already recommended Ashley Furniture to my friends.
We love the furniture we bought at Ashley Furniture. The shopping experience was no stress and customer service was great.
Love going to Ashley's! They helped me pick out the best deal and didn't try to sell me stuff I didn't want or need. Salespersons there are not pushy & are always nice & helpful. When items I ordered were delivered, the delivery guys were awesome. I live on the 3rd floor in my apartment building. They had to carry my furniture up 38 steps and didn't complain at all. They were very nice and set up my furniture perfectly! I would refer everyone to Ashley's!
This business deserves 5 stars. Excellent service...timely deliver...and best of all wonderful furniture.