great place to get your alteration done for sure, best in town with 35 years experience, marilyn is very capable of solving any of your clothing problems .
Serving the Chattanooga Area.
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Simply the best, took my daughter prom dress there and she also made me a cocktail dress when mine wasn't going to be delivered on time.. she just crazy great and highly recommend.
like i said to so many people before, MARILYN has done work for me for years and i just won't trust anyone else in Chattanooga to do work on my expensive clothing>>> go to her if you want a advice with clothes and honest advice on fashion. GA gal
Best place to take your clothes in Chattanooga, i'm from GA and i been making the drive to her for over 7 years, great fashion advice and the best work on all types of clothes, others places in the past have made horrible mistakes and i will only trust her with my stuff. Recommended to anyone that want excellent work done .
They don't liste to you. They care less about you. Act like they don't fucking speak English. Do not clearly go over the price with you. And apparently do not know how to hem a pair of pants!!!
Huge selection great atmosphere salespeople very helpful I visited Lee Hwy store yesterday and was very impressed
Excellent customer service and turn around time. Same day service on Saturday! Great prices. 15 mins from down town.
This place has lost my business overall...#NO Customer Service SKILLS #ATALL!!.. Being on the cellphone is more important than serving a customer and they didn't have a problem with letting me know what they don't provide (instead of having enthusiasm to try to satisfy a customer)... But since then; Gordan cleaners has won me over with great customer service skills with a greeting smile..Thanks, but no thanks wedgewood..keep staying on your cellphone!! Which is very important, I Guess!!
They lost my special (and expensive dress). It took me 2 weeks to get in touch with the owner. When she FINALLY called me back, she was very unprofessional and unapologetic, excusing her tardiness on health issues and saying, "If you think we are going to give you money for that dress you are out of your mind!". When I told her we did not want a credit because we did not want to use their service anymore, she began to yell at me, saying I had no proof that I even brought the dress in in the first place and that I needed to get my facts straight! My mom and grandmother (who were in the car with me at the time) could even hear her yelling she was so loud. She also brought up that even though we had used them for the past 3 years, our orders never totaled more than $15 anyway! Before I hung up, she said we could sue her for all she cared. Seriously??? Honestly, if she had just taken the time to listen to me instead of literally screaming over me on the phone and telling me how it was MY fault, I would be a little more sympathetic. Shame on you, Champion Cleaners! Now I know how they really feel about their customers. I trusted them to take care of my things, but when they didn't, I would have expected them to make things right. Clearly their customers are not a priority to them. Though they are the *only* cleaners we have used for the past 3 years, I no longer trust them and will not use them any longer.
AWEFUL!!!! TOTALLY RUINED A BRAND NEW ALL WHITE OUTFIT AND EXCEPTED NO RESPONSIBILITY AT ALL.