If I could give 0 stars I would. Walked in and choose dine in instead of hibatich bar since the wait was long. Got put at a table in the corner with both chairs facing the wall. After 20 minutes of no one coming by to get our drink orders or anything we finally just got up and left. Not happy at all and will never be back. End up going to chili's down the road instead.
As long-time dedicated patrons of Ichiban we stepped out to Fuji off Shallowford and were incredibly pleased. The food was great, decor is enchanting and the service was superb. We have had the same chef each time we visited and not had to request him yet. I have a 3 year old daughter and when the servers notice her (and perhaps that she was nervous of the fire) we always have been placed with Yamaha (sp?). He is mindful of the experience for our daughter and provides her with special attention. He has asked her if she wanted "big fire or little fire", given her a taste of eggs, extra shrimp, made an incredible choo-choo train out of the food and fire, and sang to her. cannot speak enough kind words of him, as he has given my daughter a lot dinners to look forward to, and she asks for him by name. Additionally, even when my husband and I have gone alone, sat away from the cooking stations for intimate dinners, our service and food has been great, both from the hibachi and sushi.
Food was very good, but service was very poor. Will not be recommending this shoguns to anyone!! I've eaten at several shoguns and this was by far the worst!