Praters may be good with commercial floors but my experience with my home has been terrible. The team who did the sanding was using a sander they had never used before! Made a mess of the job. The replaced woods to repair damage from dishwasher looks totally 'patched'. Would not recommend this company.
We are in our third month of a project that should have taken a week vecause they keep screwing up and/or rescheduling. Today they sent a four-man crew in an effort to get it done faster. Turns out it is three trainees being trained by the guy who messed up the floor in the first place, causing all this effort and delay. Absolutely incompetent yahoos. Take your business ANYWHERE else, and if your contractor tries to subcontract with them, refuse at all costs. Gave one star because there isn't a zero star option
This company is extremely unreliable. They don't show up for appointments or return phone calls. They have stood me up twice now, completely unprofessional!
STAY AWAY... MY DAUGTHER MOVED INTO AN CORP APARTMENT " TIMBER RIDGE" AND WAS TOLD NEW FLOORING WOULD BE TILE, NEW CAPRET AND PADDING ALL FOR 1200.00 WHEN SHE GOT THE BILL IT WAS 1700.00 AND NO TILE HAD BEEN LAID. THE CARPET IS SO CHEAP YOU CAN ALREADY SEE BARE SPOTS IN PLACES. THEY ALSO PUT IN CHEAP LINOLEUM THAT IS ALREADY COMING UP IN THE BATHROOM. THE FLOOR WAS PUT IN LESS THAN 3 MONTHS AGO. THEY NEVER WOULD PUT IN WRITING WHAT WAS TO BE DONE AND EVEN AFTER THE FLOOR WAS INSTALLED THEY ONLY GAVE HER A BILL, NOT AN ITEMIZED STATEMENT . PLEASE SAVE YOURSELF THE HEADACHE AND STAY AWAY. IF YOU GET A QUOTE THAT WILL NOT BE THE FINAL PRICE YOU PAY IN THE END. ONLY GAVE ONE STAR BECAUSE IT WOULD NOT LET ME SAVE OTHERWISE.
They are very professional and one of the most dependable companies. Their product shows they have years of experience.