I just called for a cab, and the operator hung up on me. After calling a cab from another company, I got a call from a different number, saying that my millenium cab was on the way. As I began to explain that I had called a diffrent company, because the operator hung up on me, the person hung up on me again. It is insulting to be treated with such rudeness by these operators. I feel sorry for the cab drivers, who probably lose a ton of business because of the incompetent operators.
Showed up late. Told me 15 minutes. Sat for 40 minutes. Lucky I wasn't late for a meeting. Nice guy, pricy rate.
I called 3 different numbers and finally got a response. Website indicated 21 flat rate. When I arrived at my home I was told 35 and that it had already been communicated to me. Highway robbery to have a website page that is so far off
worst experience ever. got their number from rock city ticket office. quoted me a starting price of 1.65$ plus 2$ per mile. i agreed. the driver call me and told me he'll show up in a minute. showed up after half an hour, and he refuses to take credit card. i asked him to estimate the fare and he told me 20$ flat price. when questioned he argued that he drove a long way up to the mountain (but he said one minute when he first called me!) it is only 3 miles to my destination so the trip should cost around 8$ according to the price i was quoted on the phone. the driver turned off the meter during the trip. i asked him why he turned off the meter and he just offered to charge me 15$ instead. DO NOT USE THIS SERVICE!
My daughters cell phone was forgotten in one of these cabs While we tried to decide if we needed to report it stolen, we had to call the "office" of this cab company. The woman that answered the phone thought it was ok to call me "Sweetheart" over AND OVER again while she yelled over me, but she made it clear that she wasn't going to call this cab driver for us! I know it wasn't her loss and 100% the kid's mistake, but GEEZ---show a little compassion. The Kid only had the phone ten days! I don't care how cheap their rates are---CALL SOMEONE ELSE!
My husband, a disabled vet, was involved in an accident, sent to Erlanger and underwent surgery resulting in amputation. Erlanger used a Mercury Cab voucher for him while I drove in from out of state to meet him at a hotel. The driver, described as a black woman with braids, was rude and abusive to a man who was less than two hours out of surgery. She refused to stop to drop off his prescriptions at a pharmacy even though I okayed it with dispatch and offered to pay anything she wanted, she refused to take him to the back of the hotel, and stopped to pick up another fare on the way, even though he was in extreme pain. She made him walk around the hotel even though it was a freezing night and he had no jacket or shoes, then she drove around back anyway to turn around! I was furious and called the manager who said she had had multiple complaints about this driver but offered no apology. I ask that everyone think twice before patronizing this horrible business.
Great company, great drivers, clean cabs. They are still open and have been. I recommend trying them to anyone looking for a cab.
I happening to know for a fact chattanooga checker taxi is open and has not went out of business because I have taxi in Chattanooga for 12 years.That's right I am checker taxi and proud to be a part of the Chattanooga checker taxi business .Great company to work for .Thanks for adding me to your Chattanooga checker taxi company,best taxi service in the world!! :)
Checker taxi is and has been open for business. They are curious and professional drivers, in clean nice taxis. When I broke my back last year they took me to all of my appointments and were always on time when I needed them.
If I could give these son of ******* a negative amount of stars I would the don't deserve one star. Some ghetto unprofessional chewing girl got on the phone after I had been waiting on a cab for over an hour to come to the intersection of Brainerd and Germantown road... Then when I called back to question where the cab was the cab driver lied and said in the same parking lot as I was in and that was a lie.... MERCURY IS THE WORST