On Nov. 14, 2018 I bought a custom leather recliner and paid in full $1883.74. I was told that the delivery would be 6 to 8 weeks. I received the recliner around 1/16/19 and the back was defective. On 1/16/19 we returned the chair to Vic, the repair person, who told us the chair back would be back in 3 weeks. After the 3 weeks I called multiple times to check on the recliner, each time being promised that someone would return my call. After the fourth time, I reached someone named Carolyn, who actually was helpful and had the manager, Bob, call me back, promising me that the chair would be back no later than the end of February. On February 25, I called and spoke with Vic, the repair person, who told me that the chair was down for delivery on March 1. I asked if this was guaranteed delivery because I would be out of town and he said that there was no way of knowing because the place that was replacing the back of the chair had not received the leather yet. March 5, I received a call that my chair would be delivered on March 6. When the chair arrived, the back had missing velcro on both sides where flaps attach to the chair. The delivery person, Patrick (who was the only bright side of this whole process), had to return chair to the Gunbarrel location for further repair and return to my house the same day to attach the back to the bottom of the recliner. So I bought and paid for a chair in mid-November that was finally delivered to me in March. I would never be able to recommend this store. A friend of mine in Augusta ordered a custom leather recliner, delivered in six weeks. This store never initiated a phone call to me after the sale of the chair. The promised dates came and went with no phone call of explanation. Every phone call was initiated by me. This kind of customer service is not acceptable. Beware if you need anything "custom" and not on the floor, especially if it is a gift. You might be waiting a very long time.
From Business: American Freight Furniture and Mattress in Chattanooga, TN is a discount furniture and mattress store. We sell affordable couches, sectionals, recliners, bedroom …
Didn't find what you were looking for?
Please help others by helping us do better.
These ppl took advantage of a single mom in desperate need of a good running vehicle. Sold her a SUV with a bad transmission. Told her everything was fine. She contacted them within the first 24hrs to notify them and they were rude and unhelpful ppl.i don't know how these ppl sleep at night doing this to ppl with children or anyone in general.
This is absolutely the Best place to sell a used or junk car in Chattanooga Tennessee. Highly recommended.
Love the store and variety great service too
terrible, terrible customer service. I have never been treated so rudely over the phone- I was just calling to see when our couches would be in! They would give me different dates and unknowledgeably tell me when our couches would be arriving. I will NOT be back. I do NOT recommend.
I AM Friends With Latham Gregg And Allen Miller. They Have A Lot Of Happy Customers And They Tell People About Their Best Cars. They Have Good Payment Plans Between $70.00 to $75.00 a week. $1800 TO $2300 Cash Or Less. They Are Real Good Honest People. I Highly Recommend Them For All Your Vehicle Needs.
The internet pictures accurately portrayed the car. Randy told me to go ahead and take my time looking over the vehicle and when I was ready to drive just to let him know. I took approx. 1 to 1.5 hours going over the car by myself and then a nice test drive. No hassle, no one looking over my shoulder asking me questions every thirty seconds. Car was exceptionally clean and in top condition. This type of sales transaction works best for me as I inform myself well before making a purchase like this. Thank you Randy for the experience and also the tank of gas. Definitely one of the best buying experiences I have had.
This was by far the most hassle free experience.Randy Jones was amazing.I got the car I wanted and he worked very hard to get me the best financing.I would definitely buy from this dealership again and I recommend them highly.
This was the best experiance I have had at buying a car. Way to go at Mtn View 153 I have already recommended you to other families.
I recently purchased a Mazda Cx 7 from Randy via internet sales. He was very helpful in sending me the vihicle history report and answering questions that I had about the vehicle. I called ahead of time to let him know that I was coming to see the vehicle and he met me at the doors, keys in hand. I looked over the vehicle as he stood back and gave me space. After deciding to purchase the vehicle, he flew through the paperwork and I was out the door. If you are looking for someone to hold your hand and cuddle you through the buying process, this may not be the place for you. However, if you are informed, do your research, and know what you want, this is a great place to go. I saved about 3,000 dollars on the vehicle I purchased and am very pleased with how hard Randy worked. He did a great job.