I took my car into the business to have it cleaned and waxed. Upon recieving my vehicle back it was evident that the job had not been completed to satisfaction as there was still trash on the floorboards. Upon pulling out of the business I noticed that my recent window tint on the drivers side window was scratched in multiple places. Upon further inspection I noticed that the windshield tint was also scratched. I called the business back and spoke with a manager who said he did not think the damage was done by his employee's but would be willing to take a look if I brought the vehicle back. Upon returning the vehicle the manger inspected the damage and stated that his employee's did not do the damage. Upon trying to reason with him all he would reply to me with was "we didn't damage your vehicle." I called the business requesting a phone call from the owner to discuss the damage as I wasn't getting anywhere with the manager and the eployee didn't even ask my name which leads me to believe there was no attempt to pass on my phone number and request. I also have tried calling the business back over 6 times during business hours and believe my calls are now being ignored.
635 Alexian waySignal Mountain, TN 37377
The employees and owners are friendly and nice and do a great job. My car looks terrific! The price is right too.
I love this car wash and have never had a problem at all. Conveniently located next to the grocery store so I wash and vacuum my car and shop all in one sweep. Its awesome :)
Fast, friendly & affordable. Will definitely be going back.
I went to this car wash yesterday and left with a scratched up car. It looks like someone buffed my new car with a scrubbing sponge. The employee I spoke with denied it could have ever happened.
BEWARE.. SCUM WORKING THERE.... they took our credit card information and stored it, in a cell phone and then, went shopping afterwards.. LUCKILY our bank caught it AND notified us, right away!FUNNY thing is, my husband works for CPD, so he went to Walmart to watch the video and then back to the carwash, to see what had happened!!Sure enough the gal that was running the register, put our credit card information into her cell phone and gave the number to an employee!!WILL NEVER GO BACK!!!!! Deceitful people DISGUST ME!!!!
If you like Obama's lies and like of judgement, you will love the people at Superior hand car wash. First of all they lied about their add and charged me more than two times what the add said. If you try to take a truck there on big truck Tuesday, that is a huge mistake. The place is just like Washington DC. I found one person who acted like they had enough intelligence to fine their way to work.
This car wash was great. They have a lot of options for you to get during your wash. There were a lot more options for add ins than the usual car wash. The wash actually removed all of the dirt and was quick
I have been to this location twice and both times the 2 employees that brush the hood have made rude comments. Once saying the $5 wash (the one I bought) didn't make any money (not my issue). The next visit one of them said the brush out front was not for tires. Huh? Then what *is* it for and, why is there no sign saying not to use it on tires? I will not be back.
This car wash scratched my car bad!!! I will find out who owns it and it better get fixed!!