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General Info
Pacific Kitchen & Home inside Best Buy brings you an unbelievable selection of appliances; from entry-level to luxury and everything in between. You'll get unparalleled service and exceptionally low prices. Whether you're updating, replacing or remodeling, our expert staff will help select the right solution for you.
Hours
Regular Hours
MonClosed
Tue - Sat:
SunClosed
Brands
Boston Acoustics, Fisher & Paykel, Klipsch, Maytag, electronics
Payment method
cash, check, company card, debit, diners club, paypal, amex, discover, master card, visa, all major credit cards
Neighborhoods
North Valley, Chatsworth
Categories
Major Appliances, Consumer Electronics, Home Theater Systems
Other Information

Parking: Lot, Private

Wheelchair Accessible: Yes

Bike Parking: Yes

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its_me2

06/20/2012

Overall
Be warned! NEVER BUY ANY OF T...

Be warned! NEVER BUY ANY OF THEIR FLOOR MODEL APPLIANCES!!!



Although the price is too tempting not to buy, you are buying a LEMON!



The appliance I bought requires 2 visits from their technician to repair!!!!

To add, I have to wait WEEKS for them to arrive because of how busy they are (which has me thinking that maybe ALL their appliances (new ones and floor models require repair!)



Signed -

A very disappointed customer!



I am in disbelief. This is poor

laurens355863938

06/20/2012

Provided by Citysearch - 
Overall
Editorial review from Citysearch

DO NOT BUY THEIR FLOOR MODELS! I guarantee that you will end up calling their technicians for repair! To add, their technicians are ""extremely busy"" and can only come out weeks after your request! I am truly disappointed since I thought Pacific Sales sold better quality appliances!

In all honestly, I personally would not have minded if an appliance would need a repair. I get what I pay for from a floor model, but I am EXTREMELY UPSET that I have to WAIT WEEKS till the next technician is available! This is truly POOR CUSTOMER SERVICE!

asadjohn

12/16/2011

Provided by Citysearch - 
Overall
Kitchen Remodeling

The quality of work was superior; much better than any other contractor because you have a shafran construction. The materials used were of high quality. The workmen were polite,knowledgeable and always explained in detail when you have any questions. Every aspect of this project was a pleasure and the finished results are fantastic. Shafran construction scheduled many project with kithchen remodeling.

VJ Simi

01/27/2011

Provided by Citysearch - 
Overall
Great Service and support! Best place to buy Sub-Zero, Wolf,

George, Julio, Dave and Jason are ROCK STARS!

I started my foray into the world of a kitchen remodel in late 2009, with open eyes and the willingness to create the perfect kitchen, enhancing my home. I had been coached by friends who had numerous experiences, all warning me about my journey and the best laid plans...

I was looking for high quality products, most were Universal Price Guaranteed (no discounts). My wife and I went to three reputable large stores and a boutique seller; all authorized to sell Sub-Zero, Wolf, Viking and Thermador. Let me tell you, it was a struggle, until we met the folks at Pacific Sales.

George and Julio worked with my wife and I to understand our needs, our usage model / plan and our space requirements; all PRIOR to every recommending a thing. (Think about that, an organization that wants to understand your needs before trying to sell you something.) After understanding what we needed, George and Julio recommended a Sub-Zero Pro 48, a dual fuel 48 range convection microwave and a dishwasher.

We just had our kitchen installed, with the help from Dave in the Plumbing and Jason who coordinated the all product movement.

We could not be happier with the consultative approach George and team took. I’d be willing to say their service was worth the difference in price; BUT THERE IS NO DIFFERENCE in price.

The extra time, consultations, recommendations made all the difference to us and made our foray to the world of Kitchen remodels a wonderful experience.

My wife and I HIGHLY recommend George and team at PACIFIC SALES NORTHRIDGE.

Thank you George, Julio, Dave and Jason!

Melissa22

01/09/2010

Provided by Citysearch - 
Overall
Avoid like the plague

We went into Pacific Sales and Bath on Winnetka planning on buying a refrigerator, microwave, stove, dishwasher and refrigerator. When we pulled into the parking lot, we noticed they have tandem parking, and very few parking spots. Since everyone in the parking lot seemed to be parked behind someone in a tandem spot, we figured the inner spots were intended for employees, and followed suit. When we got inside, we attempted to get help from a sales person for over half an hour, with no success. Before we could meet with a salesperson, we heard a voice over the loud speaker asking us to move our car. So, not only did we receive lousy customer service, we were essentially kicked out. I am still planning on buying a full set of appliances, but I will take my business elsewhere.