My cab ride was great the taxi was there on time , the driver was very friendly he helped me with my bags , the taxi smelled great and was very clean all together this was a great exsperience and will use them everytime for sure..
I took a early morning cab to the Charlottesville Airport. The driver showed up in advance and assisted me with my luggage. The entire ride was pleasant in a clean car and good conversation which really was nice to wake-up to. Thanks Yellow Cab
Called to inform them one of thier cabs was cutting people off. The person who answered the phone was rude and used profanity because I couldn't remember the cab number. He actually threatened me and wanted to fight. Do not use them for anything.
WORST SERVICEI'm very disappointed with the service and I'm not going to blame the drivers this is all the dispatchers fault. The woman behind the phone has taken my order 3 times unsuccessfully and I have faithfully managed to call them back. Each time the drivers would say " I just recieved the order. There has to be some type of communication. This is the last time I'm calling a yellow cab. If rather be on the bus knowing why I'm late rather than calling a cab "not to be late" just to be late. I feel for the drivers because they are just there to take the blame I'm beyond disappointed. I guess I'd have to call 2 hrs to the time I need to be there. Bad customer service.
Very unprofessional. Always late and very sloppy. Unorganized, nice drivers but very sloppy management.
This company used to be B-Line taxi, the owners are horrible, beyond rude and liars. Beware.
I take this cab company alot here lately and the guy I get is very nice and helpful.
Horrible! Would not even give one star except in order to rate I had to. This is the worst car co ever. 6 ppl almost missed flights (literally made them by minutes) service on the phone so bad it blew my mind! What else can I say. DO NOT CALL THIS CAR COMPANY!
On March 9, Yellow Cab was 30 minutes late for a pick-up scheduled through the Taxi Magic app. Even though I called the dispatcher in advance to confirm the pick-up, I was repeatedly assured that the driver was on his way. I barely made my flight. The driver refused to take payment through the app and repeatedly blamed everyone else for him being late and rude.
John picked our party of 5 up in his nice, clean SUV at the hotel on a Saturday morning in March for a wine tour celebrating our bachelorette! John knew exactly where he was going and was a great, safe driver. He was entertained by the 5 of us in our 20s after a few drinks which I know could be easily annoying! We had a plan but he also said we'd have time to stop at an additional winery on our trip which ended up being one of our favorites! John kept all our things together, took our pictures, and even packed all of our souvenir glasses in a nice box!! Very courteous and personable!I would HIGHLY recommend JNJ to anyone!!!! Thanks John!