Sears Appliance Repair
1531 Rio Rd E, Charlottesville, VA 22901
Wherever you bought it, we'll repair it.Schedule Your Repair
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Had service done on 4 appliances and service on one appliance...Thought it was ridiculous that service was on a Monday than same guy alone with another tech came several days later to do maintenance check...when I called I asked if it all could be done on same day so I wouldn't lose 2 days of work ..and I was told NO the tech & maintenance guys are two different people...Really....hmmmm..NOT
And did I mention they sent 1 guy for the fridge and dishwasher and the "tech" guy for the washer & dryer...so I got two guys arriving within mins to do something that one guy in one trip could have done...and yes I live over an hour out in the country from their office...and yes both were qualified to service & maintain all appliances....What a waste of time and money... 1 guy in 1 day could have handled what they sent 2 guys and 3 trips to the country...not to mention I had to lose 2 days of work @ $275 a day...so I was very unhappy with the scheduling people
Beware! We feel like somebody stole $99 and a day from us. Service appointment to get an ice maker repaired made Comcast look good. Absurd window of 8:00-5:00. (Technician arrived after 3:00) Despite having our model #s in advance, didn't have the basic part for repair. Couldn't return for at least 2 weeks! We have been Kenmore appliance owners for decades, but will NEVER use Sears repair again. Consider yourselves warned.