What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
1515 6th St SECharlottesville, VA 22902
From Business: Welcome to Minter's Auto Repair, located behind Yellow Cab on 6TH Street S.E. in Charlottesville, Virginia. Local owner, Jim Minter has been keeping cars humming …
1564 Seminole TrlCharlottesville, VA 22901
From Business: Locally Owned and Operated Independent Goodyear Dealer. Jenkins Automotive is a locally owned and operated independent Goodyear dealer nestled in the Shenandoah V…
1531 Rio Rd ECharlottesville, VA 22901
I needed to have my truck brakes serviced and was preparing to D.I.M when I dropped in to sears looking for clearance tools, as I am well qualified …
701 Dale Ave #BCharlottesville, VA 22903
From Business: We are your one-stop fix-it and Towing shop, working on all makes and models of foreign and domestic vehicles. We are confident in the job that we do. All our wor…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I am not from the Charlottesville area. My Envoy broke down and towing service recommended them as one of the beet in the area. I am pleased the customer service was outstanding, and I am difficult to please. Being a female I have trust issues with mechanics, but they quickly put me at ease. Quickly assessed problem, showed me the damaged areas and went over costs. They did all the repairs which included new alternator, and replacement of leaking water pump, I added an oil change and coolant refill. All work was completed the same day and with no surprises. The owner Dave did the repairs personally and took care of checking my tires and putting air in all of them. I left feeling like I had a great day and had made some new friends. I also received a price break for my military status. They give a discount to active duty and retired military. Thank you Dave and team for making an upsetting emergency feel like a fun field trip and getting me back on the road, no emergency lodging overnight required. Charlottesville is lucky to have you!!
Peacock is the most honest auto shop I've ever encountered. I went in with a unknown engine problem. I dealt personally with the shop owner who immediately gave me his take on the situation, which turned out to be spot on. He was completely open about what factors into their prices (which were very reasonable). After doing work on the car for several hours, he only charged me for a single hour of labor and told me to call him as a resource if I ever ran into problems in the future as well as in my dealing with other mechanics (to evaluate if they were trying to rip me off). I walked away from the experience with a working vehicle, more knowledge about my car, and a fuller wallet than I could have expected.
I have taken my cars to Holiday Exxon for many years now, having had bad experiences at several other repair shops in town. I have always been impressed by their honesty & integrity, along with the quality of their work. When they say something will cost $X, it does, no hidden fees or additional items like other shops always seemed to find in my vehicles. They take time to explain why things need to be fixed, and they are also up-front when repairs can be put off to a later date. When I needed to replace my tires, Mohamed even gave me print-outs and feature descriptions so I could comparison shop at other stores. I'm very glad I found them and will continue to do business with them.
I went to Tuffy's expecting to pay for a new air conditioner compressor and spend about $1000. These guys gave me a free diagnostic right away and determined that the only thing wrong with my car was a lose belt and it was low on freon. I spent $65 on some freon and the engine noise (from the loose belt) was gone. These guys cold have easily have pulled a fast one but instead they provided a honest diagnosis, using state of the art equipment. They even were able to take the freon out of my car to measure it so that they could determine how low it was on freon. I would definitely give these guys a try and at least use their free diagnosis.
I was introduced to Holiday Exxon over 10 years ago after I just moved to Charlottesville and was in need of a repair shop to do a simple oil change. I was afraid to go to a quick lube place because of all the horror stories I heard and wanted a place I could at least go to if I had any follow up questions. 10 years later, I go way out of my way to have all my repairs done at Holiday Exxon because of their honesty, quality service and attention to detail. I would highly recommend Holiday Exxon to anyone who was looking for a place to have repairs done on their vehicle
All of my interactions with their staff were completely professional and extremely gracious. The phone call was answered promptly, they answered all of my questions completely, and did an excellent job with my repair. Holiday Exxon checked and repaired exactly what I asked them to. They also identified a larger issue with my shocks and printed me an estimate of what the work would cost, all without any sort of pressure to complete the work that day or with them. I left with a good feeling, which is hard to do when you are taking your car in to be fixed.
This morning I ordered an oil change with tire rotation. When I picked up my car, I noticed that the rotation had not been performed. The shop manager quickly fixed the problem and admitted that his techs had removed the tires and checked the pressure but failed to rotate them. Best of all, and quite unexpectedly, he comped the entire cost of the ticket. I've always had competent, professional service at this Merchant's, but the quality of my experience today far exceeded my expectations. Well done.
I am so happy that we have found Dave to work on our car especially now that it is reaching an age where it needs more work done. Dave is honest and straight forward about what work needs to be done. He will suggest different approaches depending on what you can spend and is the best pricing I have found in town. For the first time ever I refer to someone as 'my mechanic'. We are getting ready to move out of state, but when I am back in town you can bet I will have my service booked with Dave.
My nearly 30-year old car had an oil leak that no one could fix including the dealer. I tried for years without luck. Bought a new home and didn't want the oil all over the garage floor to be tracked inside. Heard of Holiday Exxon and they fixed the leak! Fair prices, work guaranteed. Very professional. Never disappointed! Scrupulously honest. Moved to Richmond and still drive to Charlottesville even for an oil change.
I heard about Straight Up Automotive through a long time friend. I have been bringing my Honda to Dave ever since. Dave is not only thorough but with every oil change does an inspection of my car. I really appreciate him keeping my car up to date. He always gives me a fair price and I trust him with my car. Now my parents and friends are bringing their cars to Straight Up Automotive as well.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.