Very subpar work. He left the floor with all the glue smudge and informed me to clean it up and the floor should result in a finished product. The technician left the remaining materials such as glue and wood on the back porch open to air. There are numerous scratches on the floor and several small splinter cracks in the installed flooring. He is very sarcastic and does not appreciate a curious, inquisitive customer who is interested in understanding the expectations and installation process. There was dust in the room where the wood was installed and he tracked dust through my entire living room and kitchen; he omitted wearing booties or cleaning up after himself. A very disappointing end result. I was trying to support a small business owned by a minority, but this is the reason his business is not prosperous. He has no pride in his work. His only motive is to collect money. I will never use his services again. This was a last minute resort as my prior Technician was unavailable. I would NOT recommned using this business for hardwood installation!