Charlotte, NC Wendys Restaurant

There is always something with them ,either cant get in register,so cash only or don't open on time, one time lost key to usual door customer had to find which door is open, slow never enough people on board and bad customer service cant get order right bad management runs out of stuff like no frappe and no double quater pounder no coffee stirers. need better management or close down ,because they are losing customers

Early morning... waited 10 minutes for them to open. Submitted order said it would be 15 minutes before biscuits would be ready. They open at 6:00. Good souls be ready. Disappointed as I need food for sick family..

I decided this morning to try Taco Bell breakfast menu. I'd never had breakfast at Taco Bell but I saw the restaurant on my way to work and decided to give it a try. Not being familiar with the breakfast menu, I parked and went inside. At first I thought they were still closed but the sign on the door read that they opened at 7:00 AM. It was 7:40. I stood at the front counter and watched three different employees walk around, ignoring the front counter. After I waited 5 minutes, I tried to address one of the employees but she turn and quickly walked away. I stood there another 2 minutes and left. I stopped at the drive in and was cheerfully greeted. I told here I had been standing at the front counter for 7 minutes waiting for service and was given at platitude of, "I'm sorry... what's your order". I should have just driven on but I placed and order anyway. The lady at the window didn't act concerned but just said, "I'm sorry for your wait". Sorry my $%^#$. If I treated customers like that in my business I'd be fired.DON'T GO TO THIS TACO BELL FOR BREAKFAST, YOU'LL REGRET IT IF YOU DO. I'VE NEVER SEEN SUCH POOR SERVICE. NEVER!!

Took a long time with my food , loud and crazy employees at the window while orders been token a young man that took order just told me to pull up but never took my order at the window . I was disappointed with my visit that night .... NEVER AGAIN

Since they tore down the old Wendy the new one us very nice. The only thing is they don't give enough crackers for the chill. They have really great lemonade. It has a great taste.

I love there chicken salad sandwiches. With the waffle fries. The sugar free lemonade is very tasty. Only thing is if you ask for sugar free. Make sure they give you right one. Esp if you have diabetes. They are very fast. If you park in the handicap spaces. If have to watch out when you back up. They want let you out. I don't think the chicken salads are as good as they used to be. There priced are a little high.

I had a bad customer service at that place. The people in there is disrespectful and got terrible mouths. This big bitch got smart with me and my mother. And the other workers was gonna have her come fight me. I can't fight because I'm pregnant they shouldn't be working there with smart mouths.

I visited this location Tuesday 5/9/17 during my lunch, and had a horrible experience. It is the Wendy's on Eastway Dr. This was a drive-thru order. I ordered a spicy chicken Caesar salad/half-size. I got back to work, ate half of the salad when I noticed a ladybug at the bottom of my salad! Needless to say I got sick right away because I don't know if I had eaten anymore that could've been in the salad that I didn't see. I had 4 co-workers that saw the bug in my salad as well. I tried to contact this location and speak to a manager, wasn't able to get anyone on the phone that wanted to deal with this and was put on hold several times. I provided feedback via the main Wendy's website, didn't hear anything back. Contacted the main corporate number and wasn't able to get anyone on the phone. I messaged on their main FB page and after a day their response was " Stephanie, we are so disappointed to see this! Thank you for providing the location where this occurred. What is your phone number so we can have management get in touch with you to make this right? Thank you!" So I provided my contact information. Another day goes by and their next response was "Thank you for that. The management team for this location will be in touch with you to make this right. Have a great day!" Guess what? No one contacted me! Isn't that a surprise?! I definitely will not be back to that location, and probably will not have any salads from Wendy's or any salads for a while. How unprofessional this company is, not wanting to make this right! I know it could've been worse, like a bat or a roach in the salad....a ladybug is a bug and shouldn't have been in my food period! Be aware of what could be in your food, especially from this place!

GREAT ESTABLISHMENT!! Don't listen to her! This facility was just opened and when me and my family were there a line was wrapping around the store! practice makes perfect! This could be someone's first job, or they've never dealt with a lot of traffic at another job.

Disregard what she said this chipotle has very good energy the only reason why they were out of steak was because it's opening week so they ran out of things fast try next week.