Excellent customer service, wonderful atmosphere, beds are very good quality and kept up compared to other businesses in the area. No pushy sales, wonderful recommendations on lotions. Been tanning for years and I have to say this location is very affordable with a quality salon!
Excellent customer service, wonderful atmosphere, beds are very good quality and kept up compared to other businesses in the area. No pushy sales,…
Upscale Nail & Beauté Bar providing services from : Natural Nail Care/SNS, Gel, Sculpt,Art To Extreme Junk Nails, Extravagant Pedicures for On the G…
4805 Park Road #105Charlotte, NC 28209
From Business: One of the nations fastest growing chains in upscale tanning salons. Offering 5 levels of state-of-the-art tanning equipment, with unlimited tanning starting at $…
My teeth whiting experience was amazing. I was very nervous at first but Nicole made me feel very comfortable through out the entire process. She di…
Let me start off with this place has reputation of doing nails well which is why we chose this particular location instead of one that's closer to our house. I am single mom and getting our nails done for her prom is most definitely a splurge. My daughters nail technician which was male had her so upset she left in tears he cut her twice and when she asked if he can round the tips just a little bit more he blatantly said no no smile no explanation no politeness absolutely rude my nail technician told me my daughter was spoiled... i obviously took offense...this ruined a special time / event. the entire time we were there getting our services done we kept trying to have a good mother daughter day. The surrounding nail technicians were being spoken to with disrespect and rudeness. . Yet my daughter and I are using please and thank you asking questions and trying to keep up polite chatter. we will never attend this place again nor recommend. In addition they gave us a price hike just to shape the nails a $5 charge for shaping Nails is not acceptable I could understand for French nail which requires extra nail polish but not to shape a damn nail. you have to shape a nail!! We asked for almond and round nothing extravagant. Again we felt mislead and taken...mostly treated rudely. We felt obligated to continue because they told us after they had already started services on our nails.. thieves and rude. Unprofessional unacceptable. Ruined what is supposed to be a moment to remember. Unforgiven
Upscale Nail & Beauté Bar providing services from : Natural Nail Care/SNS, Gel, Sculpt,Art To Extreme Junk Nails, Extravagant Pedicures for On the Go, Luxury, Pregnant, Diabetic & beyond, Facials, Dierre & Vajacial,Long list of massages, Vajazzling, Waxing, Henna & Much More !
This is a terrible place for tanning. The beds all have at least 1 to 2 bulbs burnt out. Also I was told i could cancel after the first 3 months, but you have to give 30 days notice. I came in on June 1st to cancel before the draft hits for July and the girl said it will not cancel until August 1st. So I will have to pay June and July, which is when I will NOT be able to tan due to travel. Oh well, I completely canceled and WILL NEVER GO BACK. They really need to invest in new bulbs for the price they charge.
If you must patronize this business, Pay with cash-don't give a credit card or it's all over. Good luck!
I went in to do a month unlimited tanning. Of course I had to sign up for a membership and pay a membership fee. I got the package for $35 a month and was treated like I was cheap. Every time I went tanning, I was treated terrible because I didn't want to pay to upgrade to a better bed. When I called to cancel my membership, I was hung up on. And when I called back, they didn't answer the phone. So rude. I would not recommend anyone to go there. And I will not go back.
I love this salon! Very clean and they have best prices in University area. The staff is very friendly and helpful. They know a lot about their beds and are very smart about tanning. I've tanned other places in Huntersville and University area but nothing compares to their quick & friendly service and knowledge on the lotion & beds. Best place to relax while getting a nice tan.
Doesn't even deserve one star!! Stole my money after canceling, refused to give me a refund, and even wrote me a rude email in response to my complaint. Do not use this company!!!!
This place is great! I love the quick and friendly customer service. Their prices are relatively fair, and they always have specials going on. I really liked that they weren't pushy about signing me up for a membership or having to buy a bottle of lotion. But when I eventually did buy a bottle, a brand I hadn't used before, I was pleasantly surprised.I'd definitely recommend trying them out if you're looking for a tanning salon in the University area.
I had extremely wonderful service at the Ultra Tan I went to (Monroe Rd & N Sardis shopping center). I went in the store and had lots of questions and Maegan was patient to answer each one and showed me around the store and each bed...gave lots of helpful information about each bed. I ended up joining, buying a package, and tanning that day! And each time I go in, the girls are nice and share all the package/tanning specials with me.Thanks for the great customer service...keep it up! Glad I'm moved close to your location :-)