I bought a Groupon for Edomae which stated "dine in or carry out." Groupon sent out an email later that said that "carry out" was a mistake but, since I already purchased the Groupon, I was still allowed to get carry out. When I went in to order I showed the manager the email from Groupon & he said it was still wrong because it was Groupon's fault and not theirs. In order to satisfy a customer (and potential returning customer) I feel that he should have taken it as the email said. Also, the only thing they would have missed out on was the tip for the waitress/waiter. Food price would not have changed, would have left a tip for the chef AND we had already told them we were going to have drinks from the bar while we waited. They were difficult and the place was completely empty anyways. Since I was unhappy with the service we left without any food so I have no idea how good the quality was (We went to get Sushi from our other local spot with great customer service and quality anyways).
I will start off by saying this place is a blast of fresh air for an uptown sushi restaurant. The prices on the menu are very reasonable and the qua…
The sushi was amazing and they have an absolutely wonderful selection of sake and other drinks. I've also had the opportunity to taste some of thei…
Service is always great!
The food and service were excellent and prices were reasonable. Will definitely dine there again.
Great sushi and love the udon
This was such a delicious experience! I hesitantly ordered the hunka hunka and it was amazing. My kids loved the bento boxes and I loved the fresh fruit side options. Definitely would head here again, and judging by how quickly the restaurant filled up I think we'll always aim to get there right at opening!
We've gone to 18 Asian many times and had a good experience. Tonight we took family from out of town for the first time and had the absolutely worst experience I have ever had in a restaurant. The waiter was never seen, the order was completely messed up and the sushi (my wife is Japanese) was chewy. To top it all off, we ordered sushi to go for my son who was home sick and it took 50 minutes before it arrived, well it didn't arrive, it was just sitting there at the bar, it wasn't until we asked that some one (not our waiter) did anything about it. I asked for the manager and complained and all he could say was "yes sir" didn't apologize, didn't do anything or offer anything to make it up. It was like no one gave a crap about anything. Not just tonight, but the service has been very poor every time we go. No More!!
First experience for lunch, HORRIBLE... we called the order in of 5 people 30 mins in advance and waited a HOUR to get the food after arrival. Incomplete orders. HARD rice, soggy vegetables... I was referred here by someone who went for dinner.. there is NO way I will return for dinner that's DOUBLE the price with this service recvd LUNCH.
Love the restuarant. The staff are friendly and I love the sushi there. Will come back again.
I can't get enough of this place!! Loving the SOB roll, the red dragon, the fried rice, .... the everything. They also have a rewards program that allows you to get points the more you go there.
The sushi was very good, but the service was horrible, and my pad tai was a bowl of mushy overcooked rice noodles with the occasional piece of chicken and even less occasional piece of shrimp. If you go there sit at the sushi bar and enjoy the sushi. You can get better Chinese anywhere without paying $25 for general tao's chicken.