I received excellent customer service (July, 2017). Greyson was above and beyond in helping me. I was incredibly picky and unsure of what i wanted to purchase, and he remained professional, patient, and supportive during the entire twenty+ minutes of shopping with questions.
Good selection of glass - everything seemed to be priced much better than the place I went down the street.
Its convenient, they have everything you'll need at a smoke shop. I received great customer service. cool little shop. Just like Infinities End but cheaper.
Hard to get ahold of at first but I finally got my tracking number, super excited and in the end a great deal.
I've never had such lack of customer service --EVER .
I purchased one of the starter kits that was allegedly on sale for $ 39.99 , included 2 cylinders and two beakers.
Need less to say , my check out price was 41.99. ( this is not the issues, its just a add on to the scam taking place)
upon receiveing my kit I noticed my items were missing .
After contact someone ( via email because the company NEVER answers the phone ) , I was told they were out of stock ; yet I was charge a even higher amount than what the kit was on sale for and after bringing this to their attention , I was told it didnt include the items missing ???
The website CLEARLY states a list of items included --my cylinders and beakers being some of those items.
Needless to say after the countless phone calls ( none returned ) and agnozing emails with a arrogant D - bag who knows nothing about customer service , I will not be doing business with them anymore .
You lost a good customer -- I vape , I make and Im the one they call for local vape convention photos .
Word of mouth will make you or break you ."
This place has fell off drastically now under new ownership the selection has deteriorated the ambiance and fellowship that was once here is now gone. I won't be back
Very nice people great fast service there juices have not been that great imo. But for hardware coils and stuff they are great order in the am and pick up in the afternoon. I like this beats waiting for the mail and prices are comparable to web shopping not store front.
I have tried several brands, this has to be one of the worst. Hands down.
nice lay out but the membership policy sucks cigars are overpriced as well as stale good friendly people smoking and socializing but I enjoy a smoke ready cigar the cigars in this place need better humidity
I bought a vaporizer here. Got it home, found out it was not the same model or style they showed me in the shop. I went back within 10 minutes, and the ugly fat blond girl with too many piercings in her face refused to refund or exchange it, told me to 'f--- off'. So, I tried to make the best of a bad situation. Took it home, plugged it in, and within 15 minutes the top melted on the thing and it caught on fire.Terrible defective products, terrible rude staff, this is the worst place you could go. High times is just up the road toward Harrisburg, Infinity's End is a little ways toward the university. The whole neighborhood would be better if this place closed its doors forever.