What to Know About: Water Damage »
Some of the next steps to take after flooding damages your home.
4917 Cedarforest DrCharlotte, NC 28226
From Business: With over 20 years of business, our reputation for excellence and quality is established from our ability to consistently execute and deliver successful projects.…
8301 Arrowridge Blvd Ste GCharlotte, NC 28273
From Business: Southern Restoration and Construction is the team to count on to repair, restore, and rebuild your property after a disaster occurs! Why Choose US: Fast Response …
7168 Weddington Rd NW Ste 136-140Concord, NC 28027
From Business: SERVPRO of South Cabarrus County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or busine…
Serving the Charlotte Area.
From Business: Water Mold Fire Restoration WMF Restoration is in business to help people get their lives back to normal. During times of struggle and frustration, we take pride …
1319 Mount Ulla HwyMooresville, NC 28115
From Business: Whether you're experiencing a plumbing emergency, or something as simple as a leaky faucet or running toilet, Roto-Rooter can help you get it fixed quickly. Roto-…
Some of the next steps to take after flooding damages your home.
We had water damage at our home in Charlotte and they were at our door in 20 minutes with a crew. The guys were great, explained everything to us, and handled everything with insurance. Amazed at the service
Very expensive for the bad quality of work. No communication with costumers it take days for an answer. Employees are not treated right either.
On 5-20-12 a water leak was detected in the crawlspace of our home, and had occurred as a result of a dishwasher leak. The plumber that came out called Preferred Restoration. PR came out, set up a fan and a dehumidifier same day, and initially appeared competent. However, after focusing more on whether our insurance company was going to cover the claim, and not listening to the concerns we had about the safety of our home structure and/or mold, we determined they were not the company for us- and ultimately found a competent company to perform the work. After this was conveyed to PR, they became quite rude and hostile while demanding payment. Of course we were prepared to pay them for the equipment rental, which was never an issue on our end. PR seemed out to "work" our insurance company, and even told me to lie to our insurance adjuster. They never fully evaluated our home or crawlspace, despite my repeated inquiries. I would NOT suggest using their services for any reason.
Terrible company. I would advise you look for an alternative company. Very unprofessional customer service..
ServiceMaster provides cleaning at our office and does an outstanding job. The owners are very friendly and professional. They provided us with an estimate in the office and thoroughly walked us through what to expect. The service providers were on time, friendly, efficient and courteous. Their work exceeded my expectations! My bathroom floors look brand new, the freshly cleaned carpets look fantastic, and our former disaster of a utility room floor is like night and day. I highly recommend their services!
Craig and his team are life savers. Very profressional and understanding what you are going through when disaster has taken over. I unfortunately have had 2 so I realize the difference. I would highly recommend this Servpro to anyone needing help in clean up.
Paul Davis Restoration of Charlotte did an excellent job replacing our roof when it sustained some damage.
Super good company! They did a very well good job. I am glad I caught a glimpse of their company from my friends. Than you Paul Davis for doing a great job with cleaning.
Do not use these people for heating and air!!
It is my pleasure to write this unsolicited letter of recommendation for Paul Davis Restoration of Charlotte. Scott Bailey and Alex Bailey were the general contractors for a total rebuild of my home burned July 15, 2014. I had no prior relationship with Scott or Alex, they were recommended by my insurance company. Along with the rebuild there was restoration work to be completed. The scope of rebuild was replacing wall studs, insulation, all window and doors(interior and exterior), siding, flooring, baths(tile plus fixtures), roofing rafters and shingles, front and back door stoops, kitchen cabinets, sinks and all appliances. The project involved several crews (carpenters, siding, painters, insulation, plumbing, roofing, floor coverings, electrician and structural engineer) at a budget right at $300,000. While rebuilding is inherently stressful for almost any homeowner, Scott and Alex's services as a general contractor were invaluable, and I am extremely pleased with the final results. The quality of work done was consistently top notch. They used subcontractors who were knowledgeable, skilled and competent in their respective trades. They were conscientious about following project specifications, and their work product never needed improvement or revision. The whole ""team"" was professional, reliable, courteous and respectful. They had an old school work ethic (often Saturdays), good work habits, strong safety orientation and emphasized getting the job done right rather than doing it fast. Their pride in their work was evident. I found them to be very trustworthy. Scott and Alex were very knowledgeable about all aspects of the project, and were able to plan, coordinate and manage the activities of different work crews effectively. They remained closely involved in overseeing the project from start to finish. Their excellent attention to detail, strong organizational skills and commitment to follow-through are assets which enabled them to juggle the extensive details involved in this project without missing a beat. Their familiarity with building codes and dealing with city hall also facilitated a smooth and hassle-free process when it came to building permits and inspection. Throughout the project, I was impressed with Scott and Alex's commitment to generating a top quality product rather than maximizing their profit margin. When situations arose where extra work needed to be done (because of hidden problems) they took care of it without charging me extra, or (if it was more extensive) involved me in an informed decision making process that culminated in a change order that was fair. They both kept me closely informed of work crew schedules, delivery dates, and projected completion dates of different phases of our project. Their communication was always clear, informative and helpful. Their communication with the work crews was just as affective. Their commitment to homeowner satisfaction was evident in their actions. When the project was completed, all the work was done as described and agreed upon, and there were no hidden costs or unpleasant surprises. As a homeowner and customer, I felt Scott and Alex delivered exactly what they had promised. I am absolutely convinced that they delivered the best value (in terms of the work done) for the price. . During the project there was not one single neighbor complaint. Instead neighbors passed on compliments about the work crews ""those guys really work hard""!! I am very pleased with the final product Scott and Alex delivered. I am extremely impressed with their work as a general contractor. Scott and Alex are a rare find these days! I wrote this because I believe that exceptional work should be recognized. I would not hesitate to hire Scott and Alex again, or to recommend them to my friends and neighbors. I recommend Paul Davis of Charlotte, Scott Bailey and Alex Bailey to you most enthusiastically, and without any reservations.
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.