It is my pleasure to write this unsolicited letter of recommendation for Paul Davis Restoration of Charlotte. Scott Bailey and Alex Bailey were the general contractors for a total rebuild of my home burned July 15, 2014. I had no prior relationship with Scott or Alex, they were recommended by my insurance company. Along with the rebuild there was restoration work to be completed. The scope of rebuild was replacing wall studs, insulation, all window and doors(interior and exterior), siding, flooring, baths(tile plus fixtures), roofing rafters and shingles, front and back door stoops, kitchen cabinets, sinks and all appliances. The project involved several crews (carpenters, siding, painters, insulation, plumbing, roofing, floor coverings, electrician and structural engineer) at a budget right at $300,000. While rebuilding is inherently stressful for almost any homeowner, Scott and Alex's services as a general contractor were invaluable, and I am extremely pleased with the final results. The quality of work done was consistently top notch. They used subcontractors who were knowledgeable, skilled and competent in their respective trades. They were conscientious about following project specifications, and their work product never needed improvement or revision. The whole ""team"" was professional, reliable, courteous and respectful. They had an old school work ethic (often Saturdays), good work habits, strong safety orientation and emphasized getting the job done right rather than doing it fast. Their pride in their work was evident. I found them to be very trustworthy. Scott and Alex were very knowledgeable about all aspects of the project, and were able to plan, coordinate and manage the activities of different work crews effectively. They remained closely involved in overseeing the project from start to finish. Their excellent attention to detail, strong organizational skills and commitment to follow-through are assets which enabled them to juggle the extensive details involved in this project without missing a beat. Their familiarity with building codes and dealing with city hall also facilitated a smooth and hassle-free process when it came to building permits and inspection. Throughout the project, I was impressed with Scott and Alex's commitment to generating a top quality product rather than maximizing their profit margin. When situations arose where extra work needed to be done (because of hidden problems) they took care of it without charging me extra, or (if it was more extensive) involved me in an informed decision making process that culminated in a change order that was fair. They both kept me closely informed of work crew schedules, delivery dates, and projected completion dates of different phases of our project. Their communication was always clear, informative and helpful. Their communication with the work crews was just as affective. Their commitment to homeowner satisfaction was evident in their actions. When the project was completed, all the work was done as described and agreed upon, and there were no hidden costs or unpleasant surprises. As a homeowner and customer, I felt Scott and Alex delivered exactly what they had promised. I am absolutely convinced that they delivered the best value (in terms of the work done) for the price. . During the project there was not one single neighbor complaint. Instead neighbors passed on compliments about the work crews ""those guys really work hard""!! I am very pleased with the final product Scott and Alex delivered. I am extremely impressed with their work as a general contractor. Scott and Alex are a rare find these days! I wrote this because I believe that exceptional work should be recognized. I would not hesitate to hire Scott and Alex again, or to recommend them to my friends and neighbors. I recommend Paul Davis of Charlotte, Scott Bailey and Alex Bailey to you most enthusiastically, and without any reservations.
8349-K Arrowridge BlvdCharlotte, NC 28273
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We had a devastating fire at our home in October of 2014. It was such a frightening experience for our family. Paul Davis Restoration was recommended by our insurance company. Alex Bailey was in charge of our restoration and he did the most wonderful, amazing job. Our entire home had to be rebuild and Alex and his team worked so very, very hard to get the job done. It is so hard to describe how we felt the day the fire happened. Our lives were turned upside down. Alex Bailey and everyone at Paul Davis Restoration made us feel safe and secure. They were there every step of the way. Alex was available to answer all our questions every single time. He really had great patience with us. Alex has a great eye for detail and we feel that he went above and beyond for our family. We can honestly say that it was like working with friends. Paul Davis Restoration made us feel like family. Upon moving back in all we could do was cry and thank Alex and his team for the amazing job they did on our home. There was so much thought and time and effort put into making our house a HOME. We would HIGHLY recommend Paul Davis Restoration to any one!! Thank you Alex Bailey and thank you Paul Davis Restoration for giving us back our home!!
In February of 2015 our family was devastated with the loss of a loved one in their home which required biological clean up. Paul Davis Restoration was recommended to us so I contacted them as soon as possible. Even though the winter weather was bad they came out and got the clean up started very fast and had everything removed and sanitized in about a week, which under the circumstances was amazing. They did such a good job with the clean up that we decided to let them handle all the reconstruction that was needed and everything came out looking very nice. I would highly recommend them to anyone that needs the various services they provide. They were not only timely and efficient but also very considerate in handling such a sensitive project.
Summary: Quick response time, free and fair quote, no hassle, great service.My sewer backed up and flooded my basement. It was a horrible and discussing mess. I called AdvantaClean because they had an impressive website. They answered the phone within 2 rings and were able to get a quote from them the same day. I went ahead and called another service so I could compare quotes since I had no idea how much it cost to clean out sewage. Jerry quoted a fair price and went over what they will be doing. He quickly completed the job and even sent me the before and after pictures.
ServiceMaster provides cleaning at our office and does an outstanding job. The owners are very friendly and professional. They provided us with an estimate in the office and thoroughly walked us through what to expect. The service providers were on time, friendly, efficient and courteous. Their work exceeded my expectations! My bathroom floors look brand new, the freshly cleaned carpets look fantastic, and our former disaster of a utility room floor is like night and day. I highly recommend their services!
I called Paul Davis Restoration of Charlotte and was very satisfied by the professionalism, personal attention, and price by Scott Bailey. My whole house smelled from smoke damage and he offered me an option that was affordable, safe, fast, and convenient to eliminate the odor. I really appreciated his help and would absolutely recommend him!
Craig and his team are life savers. Very profressional and understanding what you are going through when disaster has taken over. I unfortunately have had 2 so I realize the difference. I would highly recommend this Servpro to anyone needing help in clean up.
Super good company! They did a very well good job. I am glad I caught a glimpse of their company from my friends. Than you Paul Davis for doing a great job with cleaning.
Paul Davis Restoration of Charlotte did an excellent job replacing our roof when it sustained some damage.