I LOVE my townhome!!! The company is excellent to work with and I am beyond pleased with the service provided. Thank you!!!!
The receptionist is VERY rude. I called the office to speak with the manager over my apartment she told me she doesn't know her schedule and she'll call when she gets a chance. Still haven't heard from them.
So far very helpful. Everything that we have needed to be fixed has been done or is being done on a timely friendly manner. Thank you!!
Worst management ever. Be aware, they probably delete their reviews. Most of their reviews on Facebook are family or employees. They suck. I had multiple issues with mold and a water leak. Never answer calls or emails. If you show up to see the property manager Candace, you'll be turned away. And the receptionist will say 'I could lose my job if I let you see her'What a joke. I was ask told my mail hadnt been touched but my packages were gone and bank statements had been opened then left in the mailbox. They don't answer maintenance requests at a timely manner either. I was let out of my lease mid lease because they knew I was right about their negligence. Also, the owner of the house came over out of the blue harassing my babysitter about how we were trashing the house and that he was refusing to replace the piss scented carpet. The carpets are moist and sticky. How disgusting. The shower leaked for MONTHS as they refused to come fix it. My 1 year old son slipped on that water multiple times. Worst company ever. Don't move into 1524 McAllister dr unless you wanna be harassed and treated like shit.
If I could give 0 stars I would. Henderson manages the condo above mine. The washer in the upstairs unit leaked water which cause damage in my apartment. It took them a week to investigate the cause of the leak. At this point it's been almost three months and they still have yet to repair all the damage. My condo was a mess following the only repairs they did do which only happened last week. They also do not return phone calls. If you're looking for professionalism I would highly suggest looking elsewhere.
Four Season Properties is not doing their job. They don't do 6 month or yearly inspections. When it's time to vacate the premises they don't do a walk through and they later charge you for what you was never accountable for. I have 2 homes and have been renting for over 13 years and have never had any issues. The previous tenant in this home I rented from Four Seasons was charged for bogus things and was never fixed when I moved in. I never ever do reviews but I felt I'm accountable to inform you all to beware with choosing Four Seasons.
In June 2016, I hired Klutts to manage 3 properties. My personal experience is that they have addressed my concerns and returned my calls in a timely manner. Thanks to all at Klutts.
One condo owners problems have existed over 5 years and are still unresolved. Hiltz knew that raw sewage was running out on the ground at the back of the condo complex property for almost a month and did nothing to resolve it until some of the owners contacted the Health Department
Worst PM in Charlotte. Customer service is fly night approach. The front office is not at all concerned about your issues. I think they have a deal with their maintenance where they go out and look for work for them to do at your expense. It's like washing each other's hand. I would not wish this property management on my worse enemy. Out of a rating of 10, I would rate one a negative 1. Trust me!!!
We rented a house from Henderson properties. The maintenance service does not work. We have had issues with water, dryer, dishwasher. Now the air conditioner does not work. It is over 80 degrees inside our house. We were told we must wait 5 days before someone will come to fix it. Please do not use Henderson.