Awesome, you guys are doing great in your field, just keep doing
After getting my hopes up twice on bridesmaids dresses, I gave up on them. When walking in they just made me sign in, but there was no organization, and guidance on anything else. The staff was nice, but they really should organize their system a little better. However, I will not be returning to them.
Been here twice now with my daughter and each time we were helped by the nicest most helpful people! The selection was fabulous and the prices excellent! Definitely worth a visit!!
This place was a horrible experience for my bridesmaids & I. I have 6 bridesmaids. 2 of them had the same one shouldered dress while the other 4 had the same strapless dress. Our consultant was Caroline. First, she hardly helped us & when we had a question, she was nowhere took be found.Second, one of my bridesmaids was getting the one shouldered dress & she ordered her dress that day & Caroline ordered the wrong size so she had to hurry & get a manager to fix it.Then, when the dress came in & my bridesmaid went to pick it up & it was the completely wrong dress. My bridesmaid told them that it was the wrong dress & the lady that was helping her was completely rude & she was told she couldn't get a refund.Caroline told us that if one of the 2 girls ordered the dress that day, then the dress would be available for the other one.So I spoke to the manager & she said that they would look & order the correct dress & just exchange it. Well, the dress was then unavailable.I talked to my mother in law, my mother, & my bridesmaids & we decided to go somewhere else & find a dress.So when I spoke to the manager again, she told us there was nothing she could do to make it any better.So I told her we want my bridesmaids money back & we will take or business somewhere else.The manager, Debbie, did not care at all that we were leaving.She said okay, have a good day.This store had horrible customer service & they should get people in there that know what they're doing before they ruin a wedding.Yes, I have plenty of time to find another dress, which we already have at Poffie Girls & they're amazing, but still, me being the bride, I have enough to worry about so they could have made this easier somehow.I do not recommend this store to anybody.I hope this post saves somebody's wedding!
Amazing business! They made my daughter feel special and beautiful. Which is how a bride should feel. Customer service is beyond amazing! Selection is huge! We had went to five different stores in four different cities. She found her dress here :)
This store has by far the worst customer service. I called to see if something was in stock and was on hold for over an hour. When someone finally picked up, they said "Yeah?" (not "Hi, thanks for calling David's Bridal Monroe", etc.) and then proceeded to give me attitude about how long it would take for the item to arrive in store. I ended up ordering online and got it the next week (not the twelve weeks I was told it would take if I ordered from the store). This is just a small snippet of my experience, but I would never recommend this store to anyone.
I have been looking for a dress for several weeks now. I have looked online to get an idea of what I liked. I haven't really had need for formal wear, other than a simple black dress since I went to prom 30 years ago! I found a dress on the David's Bridal website. I was a little frustrated to find that it was an "instore only" dress and that the nearest store that had it in my size was 3 hours away. I called the store and found that I could not have the dress sent to a store near me without paying in full for the dress. I went to the Nothlake store expecting horrible service based on the yp reviews. What I found was a pleasant, responsive, attentive salesperson who helped me figure out my size and who found the dress for me to try on near my son's college (where I will be visiting this weekend.) She helped me with 10 dresses in varying sizes, even though she knew I had no intention of buying any of those dresses. She even gave me a $20 dollar off coupon to use when I do find the dress I am looking for. With any luck, I will be able to find the dress I have been admiring and I will have a better idea of what I need.
I have been going to Sonia for years and have never been disappointed. She is the only person I trust with my hair. She does a phenomenal job every time!!
Sonia is an exceptionally talented hairdresser who excels at color and styling. She is very innovative and does her best to please you. After she is finished with your hair you walk out of her salon feeling wonderful. I get a lot of compliments on my hair because of Sonia. Thanks Sonia
The people that answer the phone are not very polite and put you on eternal hold! They seem like they are annoyed by you! Plus they are supposed to send you a email when your dress arrives and I never got one! My dress was there for a month! Ugh!!!!!