I recently purchased a home and Alicia Thomas at Carolinas Metro Realty was the sellers agent. She was extremely difficult to deal with. Repairs to the property were done by a contractor that did the bare minimum and did not even reinsulate the exterior walls. The home was previously managed by Carolinas Metro as a rental property and it is obvious that they hire the cheapest contractors they can to make repairs to the property regardless of quality of work.
600 E 4th StCharlotte, NC 28202
Ms. Maybin was extremely helpful and professional through the entire duration of the process. I would recommend Klutts Property Management!!
Klutts Property Management has been great. They are very nice and helpful staff. Highly recommend to others. Thank you!!!
Very poor communication...i am the rental home owner. Forced to evict tenant who had done major damage to my property..incuding removing all mature shrubbery and cutting mature trees for firewood. Failed to conduct inspection of property prior to allowing tenant to take over lease. During the eviction process and dealing with aftermath., the broker in charge Never contacted me......handled by a lady in accounting. No empathyNo I am sorry. And had the temerity to ask when they could resume marketing the property. From my experience, beware of turning your properties to them...Costly...unappreciated...and no remorse.
I have had a great experience with Brown and Glenn. We got all the paperwork done quickly to rent the house and then got the key code. Getting some maintenance done was delayed a bit but that was caused by me. We had some illnesses in the house so it was difficult to schedule people to come over. After all that was done the maintenance was done pretty quickly.I’ve always gotten answers to my questions in a timely manner. Sandra and Abby have both been very sweet to deal with. Very nice in emails and great to talk to on the phone.Overall our experience with Brown and Glenn has been pretty easy. We never rented before and they made this very easy for us. I’m thankful for that.
I LOVE my townhome!!! The company is excellent to work with and I am beyond pleased with the service provided. Thank you!!!!
The receptionist is VERY rude. I called the office to speak with the manager over my apartment she told me she doesn't know her schedule and she'll call when she gets a chance. Still haven't heard from them.
So far very helpful. Everything that we have needed to be fixed has been done or is being done on a timely friendly manner. Thank you!!
Worst management ever. Be aware, they probably delete their reviews. Most of their reviews on Facebook are family or employees. They suck. I had multiple issues with mold and a water leak. Never answer calls or emails. If you show up to see the property manager Candace, you'll be turned away. And the receptionist will say 'I could lose my job if I let you see her'What a joke. I was ask told my mail hadnt been touched but my packages were gone and bank statements had been opened then left in the mailbox. They don't answer maintenance requests at a timely manner either. I was let out of my lease mid lease because they knew I was right about their negligence. Also, the owner of the house came over out of the blue harassing my babysitter about how we were trashing the house and that he was refusing to replace the piss scented carpet. The carpets are moist and sticky. How disgusting. The shower leaked for MONTHS as they refused to come fix it. My 1 year old son slipped on that water multiple times. Worst company ever. Don't move into 1524 McAllister dr unless you wanna be harassed and treated like shit.
If I could give 0 stars I would. Henderson manages the condo above mine. The washer in the upstairs unit leaked water which cause damage in my apartment. It took them a week to investigate the cause of the leak. At this point it's been almost three months and they still have yet to repair all the damage. My condo was a mess following the only repairs they did do which only happened last week. They also do not return phone calls. If you're looking for professionalism I would highly suggest looking elsewhere.