Hurricane Harvey: Where to Give and How to Help »
In the wake of a disaster, communities outside the affected area want to know how to help. A variety of reputable organizations ha…
10526 Old Nations Ford RdCharlotte, NC 28273
From Business: Vulcan Materials Company is the nation’s largest producer of construction aggregates—primarily crushed stone, sand and gravel—and a major producer of aggregates-b…
In the wake of a disaster, communities outside the affected area want to know how to help. A variety of reputable organizations ha…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I was a member for two years. During that time, the gym offered some great classes, but most were quickly taken away, which of course effected the fitness or weight loss goals of the members. The restrooms were often unclean, the barre class was discontinued because they could not or did not want to pay to get the dance bars fixed. The website says "Contact us" but does not allow you to. One of the water fountains was broken for the two years I was there. The equipment that worked was okay, but I had the best experience working with a personal trainer. I was able to accomplish my goals and maintain good health after learning to eat and exercise the right way.From what I understand, this company has been sold so many times that the accounts of many of its members could and have become "lost."Here's my issue: After moving halfway across town, I had to cancel my membership. After being charged three months later. I contacted the general manager (GM) and provided him with a copy of my cancellation form. He said that he had to forward this and a refund request to corporate, whom he could not name. I've since learned from my bank that the billing company is called Paramount Acceptance whom I had to call in order to cancel the auto bill pay. (FYI, if you choose to join even after this warning, see if there's a payment option other than auto bill pay). However, Paramount said to look to Energy for a refund. I have yet to hear back from the GM or anyone else from that gym. My husband was also being billed after he canceled his membership and had to pay for the bank to put a stop payment on his account.Continuing to bill someone for services not received and without permission is FRAUDULENT activity. No one should not have to jump through hoops for them to stop being billed or to get a refund. They also should not have to pay fees for a stop payment (which Energy/Quest Fitness will later owe). Energy Fitness/Quest/ZX/Peak (or whatever you now call yourselves), get it together. Get organized and learn to value your customers and employees. This is one reason why there was a mass exit.So:*Group classes - Good but inconsistent.*Equipment - Okay for the most part (some should be replaced).*Customer Service - Poor.*Personal Trainers/Training - Excellent.*Other items in gym in need of repair - several items in women's restroom, ballet bars in fitness room #2, water fountain, sometimes the movie screen.*Fraudulent Activity - Unacceptable.
I debated on the 5th star, but you know what? The Manager asked me if there I was anything he should change and I told him "Please don't change a thing, you can only mess it up". Concerning the commentary about how it looks from the outside: Don't judge a book by it's cover. Yeah, it has some "Mafia hideout place to bring your mistress maybe it's really a strip club" look to it - but if you haven't figured it out by now, that IS part of the charm and the appeal. One reviewer here thinks none of the clientele are locals. Perhaps he is clairvoyant, but I don't think it is possible to make such a claim.Pricey? Not really. Making comparisons to Outback? You should probably stick with Outback.To start - our waitress (also the bartender) Hillary made me one of the better Old Fashioneds with Dark Rum I've had. She left out the orange but it was still pretty great. Now she knows she has Myers on hand, too. We had "the cheese" but with Panini bread instead of crackers. Sounds silly, I know. I thought the cheese was to die for, and the danger here is eating too much of it. Next time I will eat the cheese with a spoon when no one is looking. The bread is crazy good, too. There is a reason they bring this out to your table when you are seated - it's tastes really good.We also had Salad with Blue Cheese, Shrimp Scampi (prepared perfectly), Trout (perfect), Ribeye (it was hard to resist licking my plate in public when it was gone), Creamed Spinach (awesome) and Mushrooms. (I love mushrooms, but these are prepared in a wine sauce, wheras I am more of a garlic butter fan).We had a hard time choosing a bottle of wine, but we described what we were looking for and another waiter made a recommendation - it was spot on. I think it may be crowded on Mon and Thurs for half-priced wine nights, so remember you probably need a reservation any night of the week. When we were leaving a van full of seniors showed up with no reservations. The Manager was trying to accommodate, and I hope they were able to work it out but...trust me, make a reservation.We had to skip the dessert this time, but it was tempting.We thoroughly enjoyed the entire experience, and sincerely hope it doesn't change a bit. We are new fans and cannot wait to go back. To anyone who didn't like it, you should probably stick with chain restaurants.
After reading this company's reviews online, I called the owner, Lorenzo, to install a fuel pump on a 1996 crown vic. I told him we used a mobile mechanic last year to install a fuel pump on my son's car, and the gas gauge stopped working after they installed the pump. Lorenzo assured me he knew how to install a fuel pump without affecting the gas gauge. We agreed on 10:00 am,4/24/13. he was 10 minutes early, very polite and had purchased the part I needed. It took him about an hour and 15 min to installed the fuel pump. I paid him $100/pump +$100/labor. The car ran fine, unfortunately, the gas gauge stopped working and my "low fuel" light worked intermittently. I called Lorenzo back, told him the problem and he refused to accept responsibility. He said it must have been like that before he worked on the car. I called another mechanic to fix it; he said the arm got stuck, he stated it's a common problem while installing a fuel pump. It was a simple fix- it took him less than 20 minutes to correct. My gauge works perfectly now. I told Lorenzo I wanted 30% of the labor cost back I paid him, since I had to pay another mechanic to correct the gauge. He stated he would call me the following morning (4/25/13). I never heard back from him. While Lorenzo did a good job installing the pump, I can't give him 5 stars because of his lack to correct a simple problem and his refusal to accept responsibility for the mistake. (we all make them). I was not going to hold it against him; I just wanted him to leave the car in the same condition he found it in, not worse condition. If someone else has a similar problem, I would recommend, Ronnie @ (704)777-4419.
After having Bask on my “Restaurants To Try” List for almost a year, I was so very excited to dine there before a Friday Live! concert in the Fountain Plaza area of NC Music Factory. We parked for free in the large lot behind Mattie’s Diner and took a quick walk over to Bask for our 6:00 reservation. Surprisingly, it wasn’t crowded at all and we were seated immediately. The server was patient and helpful with our collective drink order indecision. Since I was so excited about eating at Bask, I knew exactly what I was going to order from much time spent on their website (The menu loads sideways, by the way. Annoying.): Butternut Squash Fritters were going to be the main part of my meal. Alas, they did not have them. I was told they wouldn’t be ready for another hour. Blink. Blink. Seriously?Devastated, I ordered the Butternut Squash Soup (creamy and flavorful), and the Pretzel Bites with Beer Cheese Fondue (Also yum.). The Pork Belly Wontons sounded better than they were – there was something about the wonton that made them taste cheap. The Mac and Cheese was outstanding, and my dinner companions raved about their choices (Sweet Burger and Cordon Blue Sandwich). Skip the side of veggies. They are nothing special. Overall, it was good, but I’m still bummed about those Butternut Squash Fritters. Tip: If you are heading to a Friday Live! show after supper, make sure to ask for complimentary a Booze Bracelet from the restaurant. Otherwise you will have to pay for them outside in order to buy beer from the outside bars.
300 East is a Dilworth mainstay for good reason. The food is excellent and affordable, and the service is top-notch. Whether it is date night, lunch with the ladies, or a baby shower (It was all adults … it really isn’t a great place for kids.) like the one that was given for me there a few years ago, 300 East is a favorite of mine. Get anything on the menu; it is all good. My favorites include the Sweet Potato Ravioli, Fall Salad, Black Bean and Green Chile Chicken Tortilla, and whatever the special is that day. Get the Housemade Pimento Cheese as an app while you are at it. This piece of advice comes from a girl who doesn’t even like Pimento Cheese, so you know it is good stuff.When you head to the restrooms, look carefully and you’ll notice the cheeky sense of humor that defines the coziness of the place on the bathroom doors. Look extra carefully if you have imbibed their signature Wong cocktail. It goes down (too) easily, and they are so strong that patrons are limited to two per sitting. They are extra accommodating at 300 East of those who are eating gluten-free, and the patio out front is a garden oasis on busy East Boulevard. Because the food, service and atmosphere are so delicious, be sure to make a reservation or be prepared to wait a bit during busy times. It’s worth it.
I recently moved out to North Carolina from California to attend college at Duke. I brought with me my car, a 2010 BMW 335i. Throughout the cars history I have done all the non warrantied repairs and upgrade myself and I am not quick to let someone else work on my car.After browsing the Internet I stumbled upon Dynamic Auto Tune and thought I'd give them a try installing an aftermarket intercooler as I don't have the tools or space to do it myself due to living in a dorm. They did a tremendous job and I was very pleased with the work and it only got better. I returned about 3 weeks later to get performance brake parts installed as well as a fuel pump upgrade done. They did a tremendous job and I left the shop happy but as I began to leave my car started flashing a check engine light and had low power. I returned to their shop quickly and was able to catch them before they left as it was 9:30 and the shop was closed. They stayed open for me for another hour and a half and figured out the problem which had to do with the tuner I was running on my car. The owner even bought me food while I waited and there was no extra charge for the extra labor. I will continue to bring my car to this shop as long as I live in North Carolina.
I shattered the rear window in my Honda Pilot and began to search online and by phone to find a local replacement service. I spoke to many glass companies including a few that did not replace rear windows and asked them for recommendations. Trotter Auto Glass came up more than once so I called Laura and she was extremely pleasant to speak with and answered all of my questions about the replacement window. So I had my insurance company contact her for the repair. 3 Hours later Mark shows up at my house and after speaking to him for a few minutes, I could tell he was very knowledgeable, had 20 years of experience and was a great guy. He took his time and did a very very thorough job and was very detailed oriented. He was very careful to ensure all of the small pieces of glass were cleaned out of the back of the car, inside the rear door and on the driveway. I have dealt with other, much larger glass companies before, but Mark and Laura of Trotter Auto Glass was exactly what I was looking for in a local, friendly repair service. I would very highly recommend them to anyone needing an auto glass repair for their friendliness, promptness and quality of service. I am a very satisfied customer.
I came here for a car inspection; I usually go to AAA Car Care but they were booked up. When I pulled in I immediately asked the guy how much the inspection charge would be with the tint on my car. (My car has legal tint but I've only ever been charged $30 by either AAA or the Honda dealership.) The guy told me $30 because it was in legal range, so I proceeded with the inspection. When the woman at the counter rang me up, she told me $40. I told her that the fellow had advised $30; she said there was a $10 tint charge and that he was just an employee, not an inspector. My problem is, I was told $30 by a legitimate worker of the business, not by the janitor or a delivery guy, so the $30 is what I should have been charged. I don't appreciate being told one thing then charged another, no matter the reason...the original rate should have been honored. I guess if you don't get a quote in writing, even for a basic services, autoshops will charge whatever. I'd considered coming back for other services after seeing how well they treated another woman who was waiting (that's why 2 stars instead of just 1), but now that's definitely out of the question.
I always have a great time at Mez. The service is good, the people watching is above average, and the drinks are cold. The food is good, bordering on okay. Though I think it is good and has a beautiful presentation, I never think much else of it, and have a hard time remembering what I had or making recommendations even the day after. It just isn’t that memorable. However, the vibe is one of the coolest Charlotte has to offer in that it is sleek, trendy and still somehow welcoming. The soft benches and couches in the bar area are alluring and the space easily accommodates a bunch of middle aged white women doing the “Woo Girl” dancing in a circle together thing after a few cocktails. So for the drinks, the vibe, the scene: Yes. For the food as far as a source of fuel and medium level flavor: Yes. Is it a foodie mecca: No. Enjoy it for what it is by putting on your cute dress and expecting to see some proudly muscle bound guys sporting an abundance of hair product, and get your groove on with some adult beverages in the bar.
Recently we had a new customer come to our shop for an NCDOT Emmision inspection. When she arrived she asked how much for an inspection and our Lube tech answered $30.00. This price is correct, however the customer had legal tint on her vehicle and the state of NC mandates that we charge $10.00 additional dollars to verify that the tint is leagal. When the customer reached the check out counter she was informed that the total was $40.00. She was upset and did not want to pay more than $30.00 like the lube tech said. We appologized for the confusion but our hands were tied as we MUST follow the state law or face possible penalties. She informed us that she went to the dealership as well as AAA car care and they have never charged her for the tint. Well I can not speak for them breaking the law, but quite frankly that is exactly what they have done. We appologize again and hope this customer comes back in the future. Our goal is always to have the best customer satisfaction possible.Thank You Kar Kare Management.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.