The employees at this Rent A Center have to be the most incompetent bunch of numbskulls I have ever encountered. There is no formal method for recording customer issues. This results in several different people harassing you about RESOLVED issues that simply weren’t communicated among the staff. Had the interaction simply been notated in a Client Portal of sorts, this wouldn’t be a problem. Further, the staff is rude and unprofessional. It’s ignorant to assume that all of RAC customers are lowlife, government aid idiots who deserve to be treated as second class citizens. I cannot wait until I’m done paying on this item. I will never use or recommend Rent A Center again. Especially this location on South Boulevard.
3911 South BlvdCharlotte, NC 28209