These people is the worse! They failed to remove all the old polish then wanted me to pay extra for them to do what they should have done the first time. Then goes to say u can pick out a dark polish and it won’t show!!!!!! Never will I come here again. Bad service is why they had no customers
I just graduated and want to thank Kristi, Beth, and Laura for a great experience. I now have a esthetics license and solid education! Looking forwa…
Have been there for years. I feel so bad for the bad reviews. They did a really nice job on my nails. The ways they service is the best ever. Come and try!!!! I'm pretty sure that you will love it.
I do like the atmosphere the staff is very friendly and welcoming. I will definitely be back to have my nail service.
First off, I would like to say I truly had horrible experience today. I went to V Nails & Spa to get a take-off and pedicure. The nail tech was soo rough while taking off my acrylic nails that my real nail cracked, leaving meat exposed. All that was said was sorry and I had to pay full price for my service. Usually when you get your nails taken off, clear polish is free but they said they charge for any color, even clear. I will NOT be going back to that salon. Very poor customer service.
I know MANY people who have SEVERAL encounters with the workers inside and OUTSIDE of Foxy Nails. Probably one of the WORST PEOPLE that I ever dealt with my entire life!! The MAN believes he is always right??He is CHEAP and RUDE! Outrageous! How can you own a nail salon but don't understand the gratuity system? Not only that but how can you be so MEAN and so IMPATIENT? You don't like doing nails to customers if they don't tip well... but yet you are the exact same? To meet you outside of Foxy Nails and treat people horribly means ALOT about you and your business. You are the reflection of Foxy Nails and I will never go here. Unkind. WORST EXPERIENCE EVER!!!!!!! Take your business else where!
Part 1-They DO NOT GUARANTEE THEIR WORK. GEL Polish came off less then 24 hours after my visit. Been coming here almost three years and was scolded when I expected job be redone at no charge. They were only willing to fix a few nails.. NO PROBLEM!! I WILL TAKE MY BUSINESS ELSEWHERE! Part 2- (literally 6 hours later) My 3 nails were fixed(gel polish chipped less then 24 hours after service was provided) I told Tina(very ignorant and rude) and Kim(Nice and professional) that this temp fix would not last and that I preferred a totally different color. Of course they didn't listen! Took a shower 6 hours later and not only did the gel polish chip again but four more! I have been going there for three years, I've even referred over 10 people and was unaware that these people could care less about my me and customer satisfaction oh and guaranteeing their work! Paid extra 15$ for gel. I DON'T WANT ANYTHING EXTRA, JUST WHAT I !PAID! FOR!!!WILL GO ELSEWHERE FOR REPAIRS AND ALL TOGETHER! Money doesn't grow on trees!!!!!
I moved to Charlotte 3years ago. Since then I have been a regular customer at this nail salon. I have had several issues with them over the years that has lead to me to seek out another salon. Because of convenience I have went back after things did not work out with the other salons. However, I will not be returning to this salon after yesterday. I went in for one nail repair around 12pm on a Sunday, so they were not really busy. After being told there would be a 15 minute wait, I was there for 90 MINUTES to get one nail fixed. After suggesting to the manager that I deserved a free repair which is equal to $4, he quickly reminded me that their client relationship with me was NOT worth $4. His exact words were "Give me a break. I only have two hands." I reminded him that since I was there, not only did he take another customer ahead of me, but he also took time talking to employees and changing the tv channel instead of doing my nail repair. I also mentioned to him that now matter what he is still responsible for providing adequate customer service. This business does not value my business. I will find somewhere else to go that does. Yes, I paid the $4 repair fee, but it will be the last $4 I give them.
My experience has been very satisfied with staff very knowledgeable about what is best for your Service . The salon it's always nice and clean . Thank You, Janet Frazier
I just graduated and want to thank Kristi, Beth, and Laura for a great experience. I now have a esthetics license and solid education! Looking forward to my new career :)
A premier nail bar in Ballantyne of Charlotte, excellent sanitation, and best services. Dip nails are last up to 4 weeks without chip or lift.