I'm a new leader at Charlotte Health and Rehabilitation, it has been a little over a year, and I can honestly say that the leadership team in place cares about the community as a whole. We have positioned ourselves to improve the delivery of quality care to our residents as well as being receptive to our customers suggestions to enhance their experience while residing in our facility. Our goal is to be the premiere leader in rehabilitation and skilled services. Our leadership team is committed to making sure we have excellent outcomes for our residents and families. Please communicate your concerns to us so we can quickly resolve them. I care for every resident at our facility, but most importantly, I care about them and their families. Happy New Year and my wish is for optimal health for our community.
What a nice place to recover! My aging father needed a place to receive therapy and nursing attention. My husband and I dropped in for a tour and were greeted warmly by the receptionist, the administrator and the admissions team. We have been very pleased with our choice and the gym is fabulous! My dad is motivated and inspired to return home. It takes special employees to deliver care 24/7 as they do.
I recently had my mother placed in this facility and was quite pleased with her rehab and the care she received. By no means were they perfect, but anytime I had a concern, I spoke with the new Administrator and it was addressed and no longer an issue. My father had been here several years ago and we were satisfied with his care; but my family and I can definitely see a positive change at this facility.
My name is Jennifer and I'm an employee at the facility and I love the building renovations that are taking place. I also love the new Management team, this facility is a great facility to have your love ones come to and become apart of our family. We have a good group of employees here.
My great aunt lives at Sharon Towers and it is a lovely community. She absolutely loves living there. I like it also,the atmosphere is very friendly and the grounds are very attractive.