Very nice rehabilitation center! Great clean and professional care. I have walked a bunch of places but by far Charlotte Health and Rehab one of the top places
My name is Jennifer and I'm an employee at the facility and I love the building renovations that are taking place. I also love the new Management team, this facility is a great facility to have your love ones come to and become apart of our family. We have a good group of employees here.
I recently had my mother placed in this facility and was quite pleased with her rehab and the care she received. By no means were they perfect, but anytime I had a concern, I spoke with the new Administrator and it was addressed and no longer an issue. My father had been here several years ago and we were satisfied with his care; but my family and I can definitely see a positive change at this facility.
What a nice place to recover! My aging father needed a place to receive therapy and nursing attention. My husband and I dropped in for a tour and were greeted warmly by the receptionist, the administrator and the admissions team. We have been very pleased with our choice and the gym is fabulous! My dad is motivated and inspired to return home. It takes special employees to deliver care 24/7 as they do.
I'm a new leader at Charlotte Health and Rehabilitation, it has been a little over a year, and I can honestly say that the leadership team in place cares about the community as a whole. We have positioned ourselves to improve the delivery of quality care to our residents as well as being receptive to our customers suggestions to enhance their experience while residing in our facility. Our goal is to be the premiere leader in rehabilitation and skilled services. Our leadership team is committed to making sure we have excellent outcomes for our residents and families. Please communicate your concerns to us so we can quickly resolve them. I care for every resident at our facility, but most importantly, I care about them and their families. Happy New Year and my wish is for optimal health for our community.
presbyterian social worker recommended chcc. admitted my mom december 17th only got 3 days of bed pt,ot. monday decmber 22nd vomiting from sunday night dinner . visited her monday 22nd to celebrate 66th birthday she was in a sub coma state wednesday 24th rushed her to the hospital diagnosed with enlarged infected gall bladder and failing kidneys developed full blown dementia/altzheimer disease.thursday 25th-sunday 28th condition got worse. monday 29th pass away at 7:25am. i was skeptikal when us news and rated chhc 2 stars but social worker at presbyterian and at chhc said that was bogus,well they got their insurance and medicaid money and lost my mother what a trade! dont send your parents their take em to white oak manor rated 5 star best i wish i did.
Initially when I called for information, I spoke to Donna. She was extremely professional and polite. When I spoke to her I have told her that my father has limited English however his children intent to be there all the time to assist. When I followed up with Donna regarding availability, she was as polite as first time but stated that the company's policy is to have interpreter for my father 24/7 and they will not be able to provide it; I have experience working as an interpreter and advised I will be more than happy to help. To that I've been told that they can't help me at all. What it comes down to is that this is a place just for selective ones. It seems that owners classify people as first and second class citizens. I would like to remind owners that this is a country of immigrants, my father was a citizen and a big patriot of United States. It's a shame these owners mistreat people like that. Who knows what else is going on in this place. I will not recommend this place to anybody.
As I read these comments, I feel I would like to work at this center. I would make change in this center, to make sure our elderly people are treated with the respect and dignity that they deserve.