Derrick did a great job cleaning my off white rugs and making them look new again. Definitely worth the price and value. I will definitely hire again. Derrick even put down extra pet deodorizer and stain guard. Very pleased and satisfied. Full house was done within an hour and rugs dried in a few hours.
1444 East BlvdCharlotte, NC 28203
I found out about Love Joy cleaning through Groupon and reached out to them to clean my apartment during my move-out. I spoke to Gail Bullock on Monday and informed her that I needed to turn in my keys on Wednesday so I needed cleaning done asap. She informed me that she would send out her staff on 730pm on Tuesday. At 6:40pm on Tuesday I received a text from Gail that the cleaning crew would be late and not arrive until 8:30. I said that would be fine and to keep me updated on their time. I decided to get dinner nearby and wait for the crew to arrive. At 8:40 I still had not heard anything and sent a text asking when they would arrive. Gail responded "9:20". Naturally I was not happy as this was 2 hours past the originally agreed on time. I told them I would prop the gate to the complex open and hopefully they would still be able to enter. At 9:15pm I got a text - NOT A CALL - from Gail saying that there is no where for the cleaners to park and they cannot work. I informed her that they could park anywhere on the street, and that parking was available however it may not be right next to the complex. I called 3 times, left a voicemail, and a text saying I had to have the cleaning done before the next day. I received no response, no callback, no request to reschedule. After Gail decided she was no longer going to honor my appointment, I never heard from them again. By far one of the worst customer service experiences I've ever had.
Above and Beyond did a wonderful job at my home. I now use them every week!! I would send my family and friends to them. They are price well below any other company I called, arrived on time, and I have the same 2 ladies every week. Top notch!!Julie
Using the same names on multiple sites to write fake reviews for themselves!Even the owner i.e. Jeff Mart and Jeffery Martinez... How unique! lolLook at all the reviews written in the same day... Hilarious!Service is very poor and they have been kicked off Thumbtack for creating over 100 false jobs (that other companies pay for) to write 5 star reviews on their own profile... just check it out for yourself.... It is no longer active.Do Not hire this company! Be Cautious!They did a horrible job cleaning our home.... swept piles of trash up and left it in closets, laundry room, the pantry and behind doors, bathrooms, showers, tub, cabinets and counters were filthy, floors never mopped etc.In response to our review they stated that they would come reclean, but never did and would not give us a refund!Just look at the dates and same exact names they are using on different sites, Yelp (5 in one day) Google and Facebook.... Looks as though cleaning companies are now paying for the fake jobs they create on Angies List, and probably Home Advisor as well...I will warn everyone I can...Don't get taken like we did!
Soft Touch did an excellent deep cleaning on the house I recently purchased. The staff was very professional and proved to be experts in this field. They took extra care with my items and cleaned them as if they were cleaning their own home. I will be a repeat customer and highly recommend Soft Touch Cleaning Service to others.
After visiting my girlfriend's home, I was amazed how her home looked. So I decided to give Soft Touch Cleaning a shot. The owner was very attentive to my needs as to what I did and did not want. I had an appointment so I was hoping the person Mr. Tony sent was on time. To my surprise, the lady arrived 15 minutes early. She was indeed friendly and professional. The service I received was over the top. I highly recommend Soft Touch Cleaning Service.
This is my third time using this cleaning service, and I'm very pleased! I've had two different girls to come out and they were both nice and helpful. Thank you Tony for always accommodating to my busy schedule.
Soft Touch is a excellent cleaning service!! Tony was very helpful when I called to schedule my appointment. I explained to him my cleaning needs and he made sure he sent the right person for me. When the cleaner arrived she was on time, and she came in ready to work. When she was done I looked over everything, and I couldn't believe how perfect things were. I've used other cleaning services in the past, but this is beyond the BEST one I've used. I was so excited when she left, I called the office right away to schedule my next appointment :)....Thanks again Soft Touch!!!
Mechelle and her crew are professional, efficient and most important, really good at what they do. We initially hired 5 Star Presidential Cleaning to clean our facility after a large-scale renovation and because of the great job they did then, we've continued with their service for the past 2 years. Always on time responsive to my requests and dependable, they give me a corner-to-corner office cleaning 3 times a week and I am deeply grateful. Highly Recommend their Services
Good cleaners and definitely on time for work. They have a good quotes too. I would definitely hire them for a regular cleaning to our home since they did a pretty excellent job on the first time. Without a doubt, a great company and would recommend.