Charlotte, NC 28201
I cancelled my service and was told that they would credit my account back after they took a payment that was not due. It was not done, instead they are issuing me a check that will take 3 to 4 weeks. They got to use my money and collect interest on it and I have to wait after they told me it would be put back on the same card that it was taken out of within 5 to 9 days. They are a bunch of lairs.
I give the techs that actually come out 5 stars, with that being said every single time I have an issue they say they are sending out a tech then 2 to 6 hours later I get a call from India or where ever they have out sourced their tech support an they are useless, this last time I just told the guy to send the tech, he continued to try to argue with me. Finally I told him send the tech or disconnect my service and I hung up.