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Sona Dermatology & MedSpa of Charlotte - Ballantyne

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(36 Reviews)

7825 Ballantyne Commons Pkwy, #300, Charlotte, NC 28277

(704) 364-3600

CLOSED NOW
Today: 9:00 am - 6:00 pm
Tomorrow: 9:00 am - 8:00 pm
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Where health and beauty meet.

General Info
At Sona Dermatology & MedSpa, you’ll find exceptional patient-centric care with a comprehensive offering of medical and cosmetic services.
Hours

Regular Hours

Extra Phones

Phone: (704) 544-8776

TollFree: (866) 438-7662

Payment method
financing available
Neighborhood
Provincetowne
Categories
Hair Removal, Skin Care, Medical Spas

Reviews

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S mc

04/19/2012

Provided by Citysearch - 
Overall
Bad Botox and LHR did not work!

I had Botox done for the third time at the Ballantyne location with a new staff member and I ended up with a droopy eyelid! I have been getting Botox for 5+ years and this has never happened! I should have trusted my instinct when I first went that they have no Dermatologist on site! You pay the same amount of $$$ if you see a dermatologist...it's worth it! They know what they're doing! Lesson learned. Also had laser hair removal...and I am a very pale complexioned female without a ton of hair...lol...and 5 treatments did nothing but thin the hair growth! I still have their 2 ""extended LHR sessions to use but I somehow doubt that two more will entirely get rid of my unwanted bikini line!

Overall...I will not refer them to anyone else and I will not be dropping anymore wasted money there either! Go to a dermatologist office and pay the same amount for positive results!

diane gis

03/26/2012

Provided by Citysearch - 
Overall
Sona MedSpa

It didn't work for me with the lazer hair removal but the people are very friendly and professional. I would tell friends to give them a try.

Amyham

03/19/2012

Provided by Citysearch - 
Overall
Great Results

Going to Sona was an excellent decision. The staff is helpful and friendly, and my results are incredible. I have had 2 laser hair removal treatments and already have about a 50% reduction in how much I have to shave!!

setu236

03/15/2012

Provided by Citysearch - 
Overall
Do no go!

hmmm..how do I describe my experience with Sona? Me and my wife have been Sona's customer for over year now. We are not satisfied with the services. The staff is alright and they try hard to earn your business, but the result from treatment is worst. The sales team will definitely convince you to buy these awesome laser treatment, but when you go through long treatments and don't see any result, you get frustrated! We spent lot of money on treatment package and ended up paying more for extra treatment. There is no guarantee that any treatment is going to work, you just keep spending more and more money in hope to get the result you want. I would not recommend laser service from SonaMed Spa to anyone.

Aura Cifuentes

03/15/2012

Provided by Citysearch - 
Overall
Sona MedSpa - Ballantyne is A Great experience

So far, so good! I'm a new customer @ Sona MedSpa, and I have had my AFT treatment and just begun the process of laser hair removal. I've been very pleased with the customer service I've received so far, I already know I'm going to be 100% satisfied with the results of the laser hair removal treatments as well as the AFT treatment results.

susan peer

03/15/2012

Provided by Citysearch - 
Overall
wonderful experience!

I have been very pleased with my sona med spa experience and express to go and see for yourself and you too will be completely satisfied! Staff are efficient and helpful to choose what is best for you - the treatments are so relaxing and rejuvenating - so, so many services available and very reasonably priced to fit any budget.

squigglepants

03/15/2012

Provided by Citysearch - 
Overall
Sona is WONDERFUL!

I have been so happy with my experiences at Sona MedSpa. The staff puts you at ease immediately, always friendly and ready to answer any questions.
I have been working through laser hair removal (underarm, bikini) and have been very pleased with the results so far. =)
The office is gorgeous, offers water, tea, etc while you wait. I love my visits to Sona and would definitely recommend them!

Cindy Hopkins

03/15/2012

Provided by Citysearch - 
Overall
Considerate, supportive ""feel good w/results"" services

I found my initial interview with Kim Bolton, informative, factual and honest. She answered me realistically about what I could expect from certain procedures and what would be necessary to achieve my discussed/desired results. I don't want to be 20 I just want to be a better me. Years of sun worshiping have taken their toll and I have thus far had a Pixel resurfacing and an Advanced Fluorescence Tech treatment. Even with just one treatment each I have noticed a difference in my skin quality and sun damage. I will also be getting some dermal fillers and botox (carefully thought out).
My only complaint is the pricing seems to fluctuate drastically with promos and it's hard to know if you are getting the best price possible.
But otherwise I highly recommend them.

mssdeath2013

03/15/2012

Provided by Citysearch - 
Overall
SUPERIOR CUSTOMER SERVICE

Have had multiple services performed, and have received nothing but the best customer service. Very reasonably priced and worth every dollar you will spend..

Graves1

03/15/2012

Provided by Citysearch - 
Overall
Great Customer Service

My husband is in the process of receiving laser hair removal with Sona MedSpa and they have been very friendly and knowledgable about their services. I inquired about the services through their website and received an immediate response and phone call.

During his consultation, there was no pressure or pushy sales pinch to use their services.

When I am ready to receive another treatment I will definitely use Sona Med Spa's services. Plus, it's conveniently located near my home and office.

ttisdale

03/15/2012

Provided by Citysearch - 
Overall
Love Sona MedSpa!

I've been going to Sona for over an year and only have wonderful things to say about them. They have excellent customer service and very competitive pricing. In addition they are always on the cutting edge of new services. Their facility is very nice and always clean and the staff is wonderful. I highly recommend trying them out!

dido49

03/15/2012

Provided by Citysearch - 
Overall
So far, so good...

I'm a new Sona MedSpa customer, and I have just begun the process of laser hair removal. I've been very pleased with the customer service I've received prior to my consultation, during my consultation, and during my first treatment session. So far, I'm impressed with the facility and the people who work there, and I already know I'm going to be thrilled with the results of the laser hair removal treatments.

ka1967

03/15/2012

Provided by Citysearch - 
Overall
Great about answering questions!

What an exciting an experience. Consultants were helpful with explaining treatments, payment and financing plans The results from my laser hair removal and botox treatments have fantastic-no more shaving and no more wrinkles. I continue to look to Sona Med Spaa for my beauty needs. They have helped me become a more refined me without having to have surgery.

cdfsafk

03/15/2012

Provided by Citysearch - 
Overall
Great place for laser hair removal

The staff and technicians are very friendly and professional. They work with your availability and schedule, and have extended hours, which is convenient. They made the process as painless as possible, and I'm happy with the results.

hazeyes

03/15/2012

Provided by Citysearch - 
Overall
Love this place

I am new to Sona MedSpa, but so far I am very impressed. The staff is wonderful and the prices are very reasonable. I am having laser hair removal and laser skin correction. I saw a big difference after the first sessions. I would recommend anyone considering any of the services Sona MedSpa offers to give them a try.

1Bebe

03/15/2012

Provided by Citysearch - 
Overall
No Hassle, Quick and Easy Hair Removal

Wonderful staff! It was my very first time to get a laser hair removal for my under arm and the experience was really great. I did not even realize that the treatment for my 1st underarm is done. It will only take around 15 mins and you're good to go.

You don't have to worry preparing yourself, just be there relax and Sona Med Spa will do the rest. So nervous and did not know what to expect but the staff were very professional, helpful, and answers all your questions.

I can't wait for my next treatment, results vary for each person but I can see the difference now that I had my 1st treatment.

ML2559

03/15/2012

Provided by Citysearch - 
Overall
Great Experience

Sona Med Spa has been a great experience. The entire staff is very friendly, helpful and knowledgeable. They provide great customer service and always made me feel comfortable and relaxed. The hair removal results have been great. It has been a great boost to my self image. Thank you to the staff for their help and support. I would highly recommend Sona Med Spa Ballantyne. They are great.

KarenOle

03/15/2012

Provided by Citysearch - 
Overall
Very professional

I have had 3 hair removal treatments now. While I didn't know at first that the process would take so long, I have been satisfied with the preliminary results. The staff are very professional and knowledgeable. Some areas are more difficult than others, so it will take longer for them, but this was explained at my first visit. I am really looking forward to not having to shave during the summer!

Melanie2002

05/19/2011

Provided by Citysearch - 
Overall
Very happy with Sona!

I have had pixel and accent and have referred many of my friends to Sona Med Spa!!!!! I love coming here, results have been great. It is always a pleasant experience, very happy with all services.

ArtfulLife

05/11/2011

Provided by Citysearch - 
Overall
Very Disappointed - Won't Use Again for Any Service

I wish I had seen these reviews before I visited Sona Med Spa. I signed up for the laser hair removal and was very disappointed. I am a naturally dark blonde almost tipping into a very light brown and when I read in the Sona info that the laser isn't always effective at removing blonde hairs, I immediately questioned the technician as to whether or not I would have any issues. I was assured that I wouldn't have any issues as it was only a problem for very light blondes so I signed away. I went to all of my treatments which were very painful as they turned the laser up to a very high setting when they were unable to get results at a lower setting. After 6 sessions spread out over months, I saw absolutely NO change. Of course the contract states that they cannot guaruntee results. I would have never paid for the expensive treatments if I had been told that I wasn't likely to get a good outcome. The technician that told me I wouldn't have a problem was no longer working at Sona. I was told it wouldn't have mattered even if she was still there as they wouldn't honor anything I had been told verbally. So no results and out a bunch of money. Buyer beware if you have light brown/dark blonde hair or lighter. If your results are like mine, you'll have invested a lot of time, money and pain to get nothing in return. Did anyone at Sona care? Not in the slightest.

From the other reviews I've just read, it sounds like Sona has a lot of issues with their truthfulness and customer service in general.

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