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Hours
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Extra Phones

Primary Phone: (704) 972-1551

Phone: (704) 972-1551

Payment method
all major credit cards, amex, diners club, discover, master card, visa
Location
Arrowridge IV
AKA

Sears Home Svc

Categories
Home Improvements, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Bathroom Remodeling, Heating Equipment & Systems, Kitchen Planning & Remodeling Service

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RC
Rocco C.

08/27/2016

Overall
Expertise
Professionalism
Promptness

Sears Home Service in Charlotte NC is a terrible and Horrible Service Company. I would not recommend or ever use them again. I called them to repair my GE monogram Refrigerator. We were not getting good flow at the water dispenser and ice maker. They came out and complained that the fridge wasn't pulled out. They checked a few things and said the problem was the water coming in and to call a plumber. I did. The plummer charged me 250.00 and said there was nothing wrong with the pressure and the problem was in the fridge. I decided to call another appliance repair company. When explained the problem, he pre-diagnosed it over the phone, came out confirmed it and repaired it in 15 min. The problem was the filter casing which has a small plastic check value that commonly goes bad. I have tried to contact sears on multi attempts to get my money back with no response. I have called several time,went through the credit-card company, emailed and nothing.