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Plumbing & Water Cleanup. Yeah, we do both.

General Info
When Charlotte needs a plumber, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Residential & Commercial Services. Trusted & Recommended since 1935, Roto-Rooter offers unmatched plumbing services backed by an 80+ year reputation for quality.
Hours

Regular Hours

Services/Products
|Pipe Relining|Complete plumbing repair, residential plumbing, commercial plumbing, bathroom plumbing solutions, trenchless sewer line repair and replacement, pipe bursting, pipe relining, kitchen plumbing jobs, sink plumbing, toilet repair / replacement, water heaters, sump pumps, faucet replacement, video camera pipe inspections, backflow certification and repairs, 24-hour plumbing service, line and leak detection, garbage disposer repair, water supply line replacement / repair, dishwashers and ice maker water lines. Emergency service is our specialty.
Brands
Roto-Rooter Root Destroyer, Roto-Rooter Pipe Shield, Roto-Rooter Sugar Digestant
Payment method
financing available
Neighborhood
Eastway
Social Links
Categories
Sewer Cleaners & Repairers, Plumbers, Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Plumbing Contractors-Commercial & Industrial, Water Damage Restoration, Sewer Contractors, Water Heaters, Grease Traps, Septic Tank & System Cleaning, Fire & Water Damage Restoration, Water Heater Repair, Building Contractors, Building Construction Consultants, Construction Consultants
Other Information

Commercial: Yes

Insured: Yes

Licensed: Yes

Residential: Yes

Services: Drain cleaning, Excavators, Plumbing, Wells, Complete plumbing repair, residential plumbing, commercial plumbing, bathroom plumbing solutions, trenchless sewer line repair and replacement, pipe bursting, pipe relining, kitchen plumbing jobs, sink plumbing, toilet repair / replacement, water heaters, sump pumps, faucet replacement, video camera pipe inspections, backflow certification and repairs, 24-hour plumbing service, line and leak detection, garbage disposer repair, water supply line replacement / repair, dishwashers and ice maker water lines. Emergency service is our specialty., Drain Pipe, Bathroom & kitchen remodeling, Water Heaters, Sewer cleaning, Water damage Restoration, Septic tank

Reviews

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Terry S.

10/01/2018

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Engineer arrived on time, provided complete costs ahead of work being carried out, no surprises. Excellent professional service. Would highly recommend.

Debra P.

08/10/2018

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Deb P
Our master shower was clogged. Roto-Rooter was able to come within 2 hours of calling. The technician, Daniel, was professional and explained everything. Took extreme care of the new marble tile! Thanks

David H.

08/02/2018

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We had an emergency situation at our business in Indian Trail. A sewer line had backed up and flooded parts of our office. I called Roto-rooter and they sent out Stan to evaluate the problem. He was very professional and knowledgeable from the beginning and was able to diagnose the problem quickly using their telescopic camera through the underground pipe system. He explained how they would fix it and the costs. And said they could do it the same day. They used a jack hammer to bust up the concrete floor to get to the damaged pipe that extended to the inside of our office from the cleanout drain located outside. The crew of Demitri and Wade did a fantastic job of removing the old pipe and replacing with a new one, all the while keeping things organized and clean as they went. After the repair and new concrete was applied to get our office back to normal, Stan then reinserted the camera and confirmed all was repaired from inside the pipe and even past the repaired area. Before leaving he advised some maintenance tips to keep the pipes clear and working well. They were all very passionate about their jobs and it showed in how well they did it. The money spent was well worth it and we feel very confident and good about the work that was done. Will definitely use Roto-Rooter again! -David Huffstetler (Berrington Collins Corp).

Tom S.

07/26/2018

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We had a clog in the main drainage pipe; our downstairs shower was overflowing. My normal plumber couldn't come out until the next day; Roto-Rooter was able to come out in two hours. Jeff was very professional, very helpful, explained exactly what the issue was and spent considerable time getting it fixed. Also included in the service was to have a second technician come out and run a video camera through the line to make sure there were no additional obstructions. Overall, very professional. Would highly recommend.

Sean C.

07/03/2018

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Mowing grass and seen some water and it’s 100 degrees outside and thought that anit right cause there anit been any rain. Checked under the house and see the water shooting out the top of the water heater under the house. Shut of water and within an hour and a half Jeff was at my house rotorooter. Check out the situation of where the water from and got right to work. Within and hour and a half he knock on the door and ask to turn the water back on. Turned water on and he did his checks for leaks and everything looked good thank God. I was figuring the price to be a lot more being Fourth of July week and companies close down for the week but it was reasonable price. It didn’t have to make ten trips to the plumbing store and he had it all on the truck. Thanks Rotorooter and there worker Jeff for helping me and my wife out today

L M.

06/09/2018

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We have used Roto-Rooter several times over the years. It's never a problem to get someone to come promptly. Daniel did our last call and was very thorough, professional, explained everything well. He did a great job. Prices are reasonable. Recommend!

Brian D.

05/24/2018

Overall

We had a clog in our main drain line and Roto-Rooter were here within the hour to fix it. Jeff did and excellent job and was finished in no time. He also explained what needed to be done to fix it long term.

Carol T.

05/19/2018

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We called Roto-Rooter at this location at 10am and they set us up an appointment by 1230pm that day! Stan Sarlovskis was our serviceman and was very thorough with locating the blockage due to roots, used a camera for further verification, dug up the drain portal with minimal amount of grass removal, pulled out and trimmed around the pipe - checked every single water spout and was out the door! VERY impressed with how fast and thorough he was. He knew what to look for and told us how to prevent future blockage. Highly recommend, Wish every company was this professional. Thanks Stan!!!

Regina J.

04/21/2018

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We scheduled service and Daniel was our assigned plumber. He was very professional. We received great service and our clogged sink was working in no time! We will definitely call Roto-Rooter, again. Great job, Daniel!

April R.

04/11/2018

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I received same day service and it was great. I appreciate the plumber's professionalism and patience with researching the problem to determine the most cost effective solution to addressing the issue. Service was completed within suggested timeframe.

Peggy W.

04/02/2018

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My kitchen sink stopped up Saturday afternoon as I was starting to prepare Easter lunch. I called Rotor Rooter and scheduled an apt. that was suitable for me. I had a previous engagement Sat. night and I wanted to go to church Sunday morning so I scheduled a 12 - 4 time on Sunday. I received a text at 12:30 Easter Sunday stating the technician was on the way. I live out in the country and about 50 miles from his location. He arrived about 2 and in no time had my sink unclogged. He was very professional and friendly. He diagnosed the problem and gave me an estimate before he started. It only took less than an hor from arrival time until he was finished and gone. Lunch turned into dinner but without Roto Rooter we would not have had that. I would have had to wait until after the holidays for other plumbers to fix it. Thank goodness for Roto Rooter, they will be my first call from now on if I have any other issues in the future.

Joey K.

03/19/2018

Overall

had a septic tank EMERGENCY! called friday evening and they were johnny on the spot saturday am. took a while to get it done but it was a major issue. i'd call them again in an instant.

jk

Quentin M.

03/17/2018

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The guys were timely, thorough and professional! I love that we looked all the way back to the building connection, they took the time to help me rebuild the area we needed to break apart in order to find the leak.

Saane L.

03/09/2018

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We needed help installing our brand new water heater and was able to work with John Turpin whom was amazing and very knowledgeable. Great experience and would recommend Roto-Rooter to everyone I know. In fact as a Facility Manager at MetLife in Ballantyne I work with Butch Allen whom is super wonderful and honest; another Roto-Rooter employee! Thank you!!

Regina F.

03/08/2018

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Ronnie was great. Very prompt friendly and courteous. Did the job and stayed to make sure everything was working properly!! Highly recommend!!

Jackie M.
Edited: 03/01/2018
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Darrin Ford with Roto Rooter did an excellent job installing my hot water heater. He was very professional and explained everything to me.

Robert H.

02/28/2018

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Roto - rooter was a great they fix our problem as fast as they could and they went out and got the other part we need instead of sending us to the store to find it. they were very profession they explain every thing they were doing. overall our problem was fix and it was done as fast as possible.

F B.

02/24/2018

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Danny showed up as scheduled. He was very knowledgeable and explained preventive measures. We just moved in a week earlier and inherited a few troubles.

Edson S.

02/23/2018

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Ronald arrived just a bit outside of the service window I had been given but quickly got to work and had our kitchen sink draining properly in short order. He was careful to clean up and leave everything as clean as he had found it. A very good experience.

Aton M.

02/14/2018

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My landlord likes to call the neighborhood handyman to fix things....That doesn't cut it when you are having a real plumbing emergency! There's a reason Roto-Rooter has been the trusted name in plumbing for nearly 80 years. Don't waste your time and money on someone who isn't an expert. We have used their service many times over the years and they always do a great job.
Yesterday's toilet nightmare was handled fast and efficient. Thanks again Darrin and roto-rooter for a job well done!