Ray's Splash Planet
215 N Sycamore St, Charlotte, NC 28202
Phone: (704) 336-7600
Good for Kids: Yes
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Went there for the first and last time today.
I should have considered all the bad reviews that I read.
Just after 45 minutes that I had paid $28.00 (for me, my 2 kids and my mom) some kid pooped in the pool, and they started cleaning it and said that pool would re-open 25 minutes later. For OBVIOUS safety and health reasons I would most definitely NOT let my kids go back in the water. Spoke to the lady at front desk who sent me to the manager and he told me I could not get a refund. Really?????? It's not like I did not like the place and decided to leave. There was POOP in the pool. I thought they were very inconsiderate with the situation, Kids were just starting to have fun. I will never ever ever ever bring my family back to this place.