7705 S Tryon St, Charlotte, NC 28217
Cuisines: Family Style, Take Out, Pizza
Good for Kids: Yes
No coupons available
Called when they opened was told 45 mins to an hour...on the phone for over 15 minutes trying to order...mind you this started at 11...at 12:20 i called back...pizzas were ready but no driver...at 12:37 was told pizzas were on the way....2.2 miles away....at 12:43 the driver called an said he was 2 mins out.....not the drivers fault but Lavar who answered the phone every time has no idea what customer service is.....glad the driver showed up and i didnt have to go get the pizzas......never ever order here again
Just had the delivery driver from the Pizza Hut on South Tryon bring me my pizza badly smashed together as if it had shifted in transit or was poorly placed in the box. Driver was polite and took back pizza. When I called the manager at the store for a refund, she was rude, and more interested in telling me what she wanted than to hear what happened, I Wanted to explain to her that God gave her two ears and one mouth for a reason. Now she promised me a refund and I am waiting for a call back to ensure that she voids the transaction. If she does not I will update this review. You choose to do what you want with that information. I know everyone has a bad day now and then, but in this economy, and with the reputation these pizza chains are getting, not a good move to take it out on the people who are paying your salary. Just saying.
RUDE RUDE RUDE These ppl dont care about customer service the manger needs to be fired the way he talked to me was unexceptable he try say that the driver came and knock on the door but no one answered which was a lie i was in the front room the hole time no one came to my door knock and if this is true why did the diver or the store contact me and let me know they where outside like they did many times before then he try to say i give them the wrong address which was another lie i was the same phone to call in the pizza my address is already in their system than he tried to say i was a bad mother cause i was feeding my kids pizza at 12 mid but mind u i order my pizza 3 hours ago omg i will never ever order from pizza hut period