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Omni Charlotte Hotel

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(7 Reviews)

132 E Trade St, Charlotte, NC 28202

(704) 377-0400

Today: Open 24 Hours
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Room 1Age at check-in

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General Info
The Omni Charlotte Hotel offers you an ultimate comfort with a signature touch of genuine North Carolina hospitality. This four-diamond luxury hotel is located in the heart of Charlotte's financial district and sits adjacent to the Charlotte Convention Center and many of the city's other cultural and entertainment venues.
BBB Rating
BBB Rating and Accreditation information may be delayed up to a week.

Regular Hours

Extra Phones

Fax: (704) 347-0649

TollFree: (800) 843-6664

Omni Hotels
Payment method
master card, visa, amex, diners club, cash, check
With a stay at Omni Charlotte Hotel, you'll be centrally located in Charlotte, steps from EpiCentre and Blumenthal Performing Arts Center. This 4-star hotel is convenient to Discovery Place.
Second Ward, Uptown
Hotels, Lodging
Other Information

Parking: Valet

Wi-Fi: Paid

Check-In Time: 3 PM

Check-Out Time: noon

Property Amenities: Multilingual staff, Breakfast available (surcharge), Elevator/lift, Fitness facilities, Shopping on site, Safe-deposit box at front desk, Porter/bellhop, Bar/lounge, Computer station, 24-hour business center, 24-hour front desk, Restaurant, ATM/banking, Meeting rooms, Limo or Town Car service available, Concierge services, Wedding services, Use of nearby fitness center (discount), Conference space, Tours/ticket assistance, Luggage storage, Dry cleaning/laundry service

Room Amenities: Daily housekeeping, Shower/tub combination, Private bathroom, Phone, Hair dryer, Pay movies, Premium bedding, Air conditioning, Refrigerator (on request), Blackout drapes/curtains, LCD TV, Rainfall showerhead, Hypo-allergenic bedding available, HDTV, Bathrobes, MP3 docking station, Iron/ironing board, Digital TV service, Desk, Connecting/adjoining rooms available, Minibar, In-room safe (laptop compatible), Coffee/tea maker, Premium TV channels

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Alright let's start with the fact that I had reserved a room with a king size bed. Didn't get that, walked into my room and there was two doubles. So we went back down stairs to fix this and they wouldn't do anything and wouldn't even appologize for their mistake. So when we went back up to our room we walked in and the floors hadn't been vacuumed, there was stuff all over the floor. Then I went over to open the curtains and the wallpaper under the window was peeling off. Aggravated with the hotel already my husband and I went to go get something to eat. The only thing I can say that is good about this hotel is the location. There is so much to do and so many resuarants around. Upon returning to the hotel we were going to have a cup of coffee, well that didn't happen. The packets of coffee that are provided we're already open. So unsanitary!! So we sit back to watch some tv and relax and all of the sudden there is a couple in the hall fighting. Witch wouldn't be so bad if the walls weren't so paper thin that you could hear every word they said clear as day. They weren't to be out done by the drunk group of girls that were loud all night long. What was supposed to be a nice weekend for our anniversary turn out to be more of a pain then it was a pleasure. All I can say is that I have stayed at nicer Holiday Inns and I will never stay at the omni ever again and I will be sure to tell everyone I know to stay away!!



Provided by Citysearch - 
Wedding Reception was great

Our entire wedding reception was great. I am so happy with the service and the food was awesome.

Thanks for a wonderful wedding reception.



A Big Disappointment

The only reason I stayed at the Omni was 1.) It was running a special and 2.) It is right across the Whiskey River Bar. After my stay there I will NOT EVER return back there. 1.) they fail to tell you on their website that they charge an extra $50/night 'JUST INCASE' you decide to use their valet parking, room service, or anything else the hotel offters and 2.) for the price i paid for my room was WAY NOT worth it. The best part about it was that i had a King size bed but the room was small, the view sucked, the T.V. was way too small, and there was no microwave or fridge.

So in other words, the Omni Hotel is just like any other downtown hotel, overpriced with nothing good to offer except not having to pay so much in cab fairs when wanting to hit the clubs. So if you don't mind spending more money then you need to, then this is the place for you, but if you want your buck to last you for the weekend, then I would recommend staying at any of the Holiday Inn's.



Provided by Citysearch - 
Best hotel bar

Back in July I went to the bar to meet up with some friends. The bartender was was a young Spanish guy that kept us entertained. He even bought us a few drinks. This is the first hotel bar that has really exceeded my expectations.

sales executive


Provided by Citysearch - 
Sales Executive

very dissapointed with recent stay at this hotel, Very much lacking in any type of upscale food and beverage offerrings. Restaurant is very basic at best . Service did not live up to the rate I paid



Provided by Citysearch - 
Best in Upton

Recently for a company conference, I had to go around downtown charlotte to find a ""modern"" hotel. I checked and visited all I could, and I was very impressed with the Omni!! I think it is the best in charlotte. Clean and New, and right in the middle of everything, great location.



Provided by Citysearch - 
Nice for a weekend getaway

We recently stayed at the hotel this past Sept '02 and thought it was great! The staff was extremely friendly and helpful and our room (a jr suite with a corner view) was excellent. Our bed WAS triple sheeted and we found extra pillows and robes in the closet. The only downfall was room service which was rather pricey for the quality- while my husband's steak was good, my chicken pasta was horrible, the lemon sauce reminded me of lemon scented lysol! Breakfast in the restaurant was so-so.

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