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NTB-National Tire & Battery

Map & Directions
(2 Reviews)

8435 Davis Lake Pkwy, Charlotte, NC 28269

(704) 509-9107

OPEN NOW
Today: 9:00 am - 4:00 pm
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General Info
NTB of Charlotte, NC is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes and alignments, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lowest price. Whether you need a routine oil change or something more, NTB has you covered. Schedule your appointment online, give us a call or stop by your local NTB today!
Hours

Regular Hours

Services/Products
Tires
Payment method
visa, master card
Neighborhood
West Sugar Creek
Categories
Automobile Parts & Supplies, Auto Repair & Service, Brake Repair, Auto Oil & Lube, Tire Dealers, Battery Supplies
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COUPONS & DEALS

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Reviews

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Dom L.

02/13/2017

Overall
Expertise
Professionalism
Promptness

Broke my wheel stud and tried to charge me for their mistake. Highly disappointed and NEVER taking my car here again.

Christina M.

02/07/2017

Overall
Expertise
Professionalism
Promptness

Seriously, go somewhere else! Anywhere else!

I decided to give them a try. I booked an appointment online for 2:30. Showed up at 2:25, and the fun began. First the guy who checked me in basically acted like I was a complete moron for thinking my low tire pressure light was because of a nail in my tire. I should have left right there, but no, I decided to give them a chance.

After an hour of watching the check in guy hit on one of the customers and being told I had no nail in my tire because the problem was one of tires is over inflated, they found a nail in one of the tires. Again, should have left at this point, but they found the whole and how long could a tire patch really take?

Another hour later, the patch is finished and car is ready. The check out guy who spent the last two hours trying to get into another customer's pants... no where to be found. I am literally being held hostage because all I want to do is pay and leave and no one there to ring me up! Finally some other guy finally decides to come out to the lobby and proceeds to charge three times the amount I would expect to paid to get a tire patch. Of course, according to their fancy menu, tire patches vary by vehicle. I should of asked before they began the work what it would cost, that was my fault but it felt like the equivalent of being asked to bend over.

I paid it because they clearly cannot undo the tire patch and finally left 2 hours and 15 minutes after my appointment for something that should have taken no more than 30 minutes.

You absolutely could not pay me to go back to this place!

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